The #1 Site for Internships and Entry Level Jobs - search all Internships and Entry Level jobs.

Technology Solutions Consultant Retail - Virtual or Remote accepted

Job Description

Technology Solutions Consultant will be primarily responsible for driving and evolving technology roadmap for large retail client from a Customer Experience Management perspective. This includes technologies that effect Digital Transformation through agent and customer experience improvements and reduce overall cost reductions.


Position Requirements


 Required Skills/Knowledge/Experience:


o Retail and eCommerce experience a must.


o Knowledge of Technology solutions as they apply to BPO.


o Technology for Digital Transformation experience highly desirable.


o Familiarity with emerging technologies including Artificial Intelligence and Automation


o Bachelor's degree or equivalent business experience.


o Minimum of 7 years work experience in consulting environment.


o Ability and desire to travel within United States.


o Self-directed team player


o Experience with Omni-Channel Solutions like Oracle Service Cloud, Salesforce Sales Cloud, Zendesk or other similar solutions.


o Ability to map business outcomes and requirements to technologies in retail space.

Job Requirements

Desired Skills/Knowledge/Experience


• Progressive work experience with Contact Center Technologies – including CRM, IVR, CTI, ACD, Connectivity options


• Strong interpersonal skills; both written and oral.


• A self-motivated person with ability to contribute to a team dynamic is required.


• Accreditation, affiliations and contributions related to the higher education industry would greatly enhance the candidate’s qualifications.



All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, protected veteran status, or disability status. 



Teleperformance is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity. 

Job Snapshot

Location US-PA-Heidelberg
Employment Type Full-Time Employee
Pay Type Year
Pay Rate N/A
Store Type Information Technology
Other Compensation: Salary based on experience- Salary expectations are required
Apply

Company Overview

Teleperformance - Niche

Teleperformance looks forward to hiring qualified applicants and we want all applicants to know the following: It has come to our attention that certain unscrupulous people are impersonating Teleperformance Recruiters. Teleperformance DOES NOT require an application fee, equipment fee, or any money, in order to apply for a job or become an employee of the company. Also, please note that any official eMail correspondence from Teleperformance Recruiters will ALWAYS come from a Teleperformance.com address. We DO NOT use personal eMail addresses to send official correspondence. Learn More

Contact Information

US-PA-Heidelberg
Snapshot
Teleperformance - Niche
Company:
US-PA-Heidelberg
Location:
Full-Time Employee
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Information Technology
Store Type:

Job Description

Technology Solutions Consultant will be primarily responsible for driving and evolving technology roadmap for large retail client from a Customer Experience Management perspective. This includes technologies that effect Digital Transformation through agent and customer experience improvements and reduce overall cost reductions.


Position Requirements


 Required Skills/Knowledge/Experience:


o Retail and eCommerce experience a must.


o Knowledge of Technology solutions as they apply to BPO.


o Technology for Digital Transformation experience highly desirable.


o Familiarity with emerging technologies including Artificial Intelligence and Automation


o Bachelor's degree or equivalent business experience.


o Minimum of 7 years work experience in consulting environment.


o Ability and desire to travel within United States.


o Self-directed team player


o Experience with Omni-Channel Solutions like Oracle Service Cloud, Salesforce Sales Cloud, Zendesk or other similar solutions.


o Ability to map business outcomes and requirements to technologies in retail space.

Job Requirements

Desired Skills/Knowledge/Experience


• Progressive work experience with Contact Center Technologies – including CRM, IVR, CTI, ACD, Connectivity options


• Strong interpersonal skills; both written and oral.


• A self-motivated person with ability to contribute to a team dynamic is required.


• Accreditation, affiliations and contributions related to the higher education industry would greatly enhance the candidate’s qualifications.



All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, protected veteran status, or disability status. 



Teleperformance is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity. 

Mxk07x6kknd1z74sfnb
CareerRookie Advice

For your privacy and protection, when applying to a job online: Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn More

By applying to a job using careerrookie.com you are agreeing to comply with and be subject to the workinretail.com Terms and Conditions for use of our website. To use our website, you must agree with theTerms & Conditionsand both meet and comply with their provisions.
Technology Solutions Consultant Retail - Virtual or Remote accepted Apply now