The #1 Site for Internships and Entry Level Jobs - search all Internships and Entry Level jobs.

Technical Support Specialist

Job Description


Responsibilities:

SNI Technology's client is a leading global law firm with offices in 20 key business centers across the Americas, Asia and Europe. They are a collegial, collaborative and diverse firm where highly -motivated individuals with an unwavering commitment to excellence receive the opportunity, support and development they need to grow, thrive and realize their greatest potential. If you enjoy working with team members whose defining characteristics are achievement, initiative, professionalism, responsiveness and adaptability, you may be the person we are seeking to join our IT department in our Washington office as a Technical Support Specialist (Help Desk Specialist).

  • Strong understanding of MS-Office Suite, Windows operating systems and the Firm's document management system.
  • Setup, repair and maintain all Firm supported printers, laptops, desktops and mobile devices (HP printers, Dell equipment, Apple products, Blackberries, android devices, iPhones, iPads, etc).
  • Ability to build a clone computer according to firm standards and troubleshoot any resulting issues
  • Possesses a strong knowledge in troubleshooting and fixing hardware for all firm equipment


Qualifications:

Years of Experience/Education/Training/Certifications (required or preferred):

  • High School Diploma or equivalent required
  • Associates Degree in related field is preferred or equivalent work experience
  • A+ Certification preferred
  • 3-4+ experience in a desk-side support position - strong emphasis on hardware/software troubleshooting
  • Law Firm experience a plus
  • Technical hardware/printer/peripherals experience required


Job Info:


• M-F, 10:30-7pm.


• Information Systems Department


• Help Desk/Technical Support


• Non-Exempt (you are paid OT)


• Salary will be in the 70-80K range based on experience, however, the hourly rate will fall between $30-$35/hr for the temp role.

We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous vacation and personal/sick plan, as well as opportunities for professional development and growth.

Job Requirements

 

Job Snapshot

Location US-DC-Washington DC
Employment Type Full-Time Employee
Pay Type Year
Pay Rate N/A
Store Type Information Technology
Apply

Company Overview

SNI Technology

SNI Technology® is one of the fastest growing technology recruitment companies in the country specializing in technical careers and temporary jobs. We uniquely align with our clients and the candidates we represent, because our staff is hired from the industry we serve. We offer technical talent and employment opportunities on a contract, contract–to–hire, and a direct–hire basis in a wide variety of disciplines from helpdesk professionals to the most cutting-edge software architects. Learn More

Contact Information

US-DC-Washington DC
SNI Technology
Snapshot
SNI Technology
Company:
US-DC-Washington DC
Location:
Full-Time Employee
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Information Technology
Store Type:

Job Description


Responsibilities:

SNI Technology's client is a leading global law firm with offices in 20 key business centers across the Americas, Asia and Europe. They are a collegial, collaborative and diverse firm where highly -motivated individuals with an unwavering commitment to excellence receive the opportunity, support and development they need to grow, thrive and realize their greatest potential. If you enjoy working with team members whose defining characteristics are achievement, initiative, professionalism, responsiveness and adaptability, you may be the person we are seeking to join our IT department in our Washington office as a Technical Support Specialist (Help Desk Specialist).

  • Strong understanding of MS-Office Suite, Windows operating systems and the Firm's document management system.
  • Setup, repair and maintain all Firm supported printers, laptops, desktops and mobile devices (HP printers, Dell equipment, Apple products, Blackberries, android devices, iPhones, iPads, etc).
  • Ability to build a clone computer according to firm standards and troubleshoot any resulting issues
  • Possesses a strong knowledge in troubleshooting and fixing hardware for all firm equipment


Qualifications:

Years of Experience/Education/Training/Certifications (required or preferred):

  • High School Diploma or equivalent required
  • Associates Degree in related field is preferred or equivalent work experience
  • A+ Certification preferred
  • 3-4+ experience in a desk-side support position - strong emphasis on hardware/software troubleshooting
  • Law Firm experience a plus
  • Technical hardware/printer/peripherals experience required


Job Info:


• M-F, 10:30-7pm.


• Information Systems Department


• Help Desk/Technical Support


• Non-Exempt (you are paid OT)


• Salary will be in the 70-80K range based on experience, however, the hourly rate will fall between $30-$35/hr for the temp role.

We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous vacation and personal/sick plan, as well as opportunities for professional development and growth.

Job Requirements

 
CareerRookie Advice

For your privacy and protection, when applying to a job online: Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn More

By applying to a job using careerrookie.com you are agreeing to comply with and be subject to the workinretail.com Terms and Conditions for use of our website. To use our website, you must agree with theTerms & Conditionsand both meet and comply with their provisions.
Technical Support Specialist Apply now