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Solutions Coordinator I

Job Description

UPS Supply Chain Solutions is seeking a Solutions Representative to support the Express Critical product and to impact the organization by taking action to ensure service commitments are met on a consistent basis. 


Duties and Responsibilities include but not limited to the following:


  • Must be available to work 2nd and/or 3rd shift hours. Shifts will require both weekend and holiday coverage. 

  • Receiving incoming calls from Express Critical cutomers and vendors, execute orders with vendors, provide quotes, and check shipment status.

  • Analyze customer needs and offer solutions that respond to and are accepted by the customer in a limited product setting (International or Domestic surface / air).

  • Single point of contact from the customer's perspective.

  • Data entry and record keeping tasks.

  • Provides a high level of telephone and written professionalism and courtesy.

  • Attention to detail required.


Knowledge and Skills:


  • Must demonstrate proficiency with at least one operating system.

  • Specialized knowledge of organization's service features.

  • Good understanding of all functions in the department and awareness of company's operations, methods, and procedures.

  • High level of concentration and good communication skills.

  • Regular and frequent use of one or more software package(s) and web-based programs. 

  • High level of professional judgment is required to select the most appropriate course of action. 

  • College degree preferred.


UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

Job Requirements

 

Job Snapshot

Location US-TX-El Paso
Employment Type Full-Time Employee
Pay Type Year
Pay Rate N/A
Store Type Other
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Company Overview

UPS

A position in Business Management or Corporate is a true showcase of your natural leadership, planning and organizational skills to a global audience. From communications and consulting to human resources and risk management, your unique talents keep UPS and its customers moving forward. Learn More

Contact Information

US-TX-El Paso
Snapshot
UPS
Company:
US-TX-El Paso
Location:
Full-Time Employee
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Other
Store Type:

Job Description

UPS Supply Chain Solutions is seeking a Solutions Representative to support the Express Critical product and to impact the organization by taking action to ensure service commitments are met on a consistent basis. 


Duties and Responsibilities include but not limited to the following:


  • Must be available to work 2nd and/or 3rd shift hours. Shifts will require both weekend and holiday coverage. 

  • Receiving incoming calls from Express Critical cutomers and vendors, execute orders with vendors, provide quotes, and check shipment status.

  • Analyze customer needs and offer solutions that respond to and are accepted by the customer in a limited product setting (International or Domestic surface / air).

  • Single point of contact from the customer's perspective.

  • Data entry and record keeping tasks.

  • Provides a high level of telephone and written professionalism and courtesy.

  • Attention to detail required.


Knowledge and Skills:


  • Must demonstrate proficiency with at least one operating system.

  • Specialized knowledge of organization's service features.

  • Good understanding of all functions in the department and awareness of company's operations, methods, and procedures.

  • High level of concentration and good communication skills.

  • Regular and frequent use of one or more software package(s) and web-based programs. 

  • High level of professional judgment is required to select the most appropriate course of action. 

  • College degree preferred.


UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

Job Requirements

 
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Solutions Coordinator I Apply now