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Representative, Sales Support-NPG Distrib Accts

Job Description

Since time began, the earth’s been a generous contributor to people’s well-being. We haven’t been around quite that long, but The Nature’s Bounty Co. has been enriching lives of consumers around the world for more than 70 years. And before we even got started, the world was developing our motivation: Nature’s bountiful effects on people’s health.

Through our years, we’ve been a leader in health and wellness with our innovative products and solutions. We put science and the highest quality standards at the heart of our business—that’s why The Nature’s Bounty Co. brands are some of the most trusted in the world. We’re a leading global manufacturer, marketer, distributor and retailer of vitamins, nutritional supplements, sports & active nutrition, and ethical beauty products. 

We’re also a great place to work, with excellent benefits, competitive compensation and a progressive, healthy company culture. If you’ve ever spent your workdays watching the clock, you know how important a positive work environment is for a person’s well-being. The Nature’s Bounty Co. is committed to supporting wellness in all its forms. And when it comes to wellness, nature is a pretty good place to start.
 

Reporting directly to the Manager of Sales Support with a dotted line responsibility to the Sales Support and Customer Care Sr. Manager, the Sales Support Specialist is responsible for the complete sales support, trade management, analytics and data interpretation that drives key account volume, brand performance and overall account partnership/relationships. As the corporate interface you will work closely with the National Accounts Director and the Five Regional Key Account Managers this position will assume direct responsibility for the daily administrative management and tracking of key and national accounts, partner in developing and advancing the current business with each National Key Account Group and manage the planning, set up and execution of national key account programs. The Sr. Sales Support Specialist will be responsible for maintaining accurate and complete communication between departments to ensure that proper timing, inventory and promotional layouts are achieved.         

  • Responsible for Monthly Report Management
    • Monthly Sales Report
      • POS Data
      • EDI
      • Movement by item and Brand
    • Quarterly SKU review for category refresh for new placement items 
    • Manage Promotional/Sales activity
      • Responsible for generating month end sales analysis specific to promotional items and as well as overall account performance, ROI analysis.
      • Inventory management with product and promotional forecasting
  • Manage Key Account Workflow
    • Promotional Form processing for proposal and final promotional  set up
    • Collaborate and build strong relationships with internals teams to support needs of the sales team and their customers.  Key Groups Include Customer Care, Contracts, Sales Enablement, and Sales Excellence.
    • Work and communicate with internal and external customers for proper promotional set up and follow through.
    • Take ownership and ensure a timely resolution of escalated issues that arise on behalf of the Natural Products Group. 
    • Manage account and vendor ad/co-op billing, as well as follow through with Accounting for accurate deduction and credit processing.  
    • Work with Creative and Marketing Departments for proper ad creation and placement with National Key Accounts
  • Responsible for New Store Set up for each National Account Group expansion storeo    
    • Communication with departments involved in new account set up for proper information set up;
      • Accounting
      • EDI-Trading Partners
      • In store event, samples, and giveaways
    • Communication with Account group for order processing and opening store requirements and needs
    • Communication with Director of National Accounts, Regional Key Account Managers and Territory Managers for store specific needs, expectations
    • Manage initial orders through the entire process to opening day with appropriate inventory and support.
  • New Item review and processing
    • Manage and track category review schedules by group and opportunities to ensure optimal product placement by group, as well as coordinating the quarterly review by group for those not currently using review schedules.
    • Completion of New Item Forms and information processing by account group 
    • Coordinate Company New Item Launches with regard to initial set up, mail out and follow up
      • Create Power Point Presentations for each new item with all dimensions
    • New Item Placement approved  new items
      • Communication with departments including the warehouse to ensure optimal timing
      • Promotional new item set up and verification before shipment
        • Track order to confirm it was received
        • Contact the buyer to assure they received it
      • Manage all APL’s and post on Mosaic
    • Order Issues/management, working with customer/sales team and Traffic Department to ensure orders are booked and ETAs are met to avoid charges.
  • Responsible for pricing updates through Retailer provided “Vendor Portals” such as NCGA, Kroger, PCC, Central Market, Sprouts but not limited to; through proper communication and updates with each account.

Job Requirements

  • Ability to effectively engage in internally and externally with our partner community and resolve issues immediately.
  • Highly proficient in all Microsoft packages.
  • Superior communication skills written, verbal, listening and presentational.
  • Proven problem-solving skills, including making sound decisions within established guidelines.
  • Must be able to take direction and perform tasks in an expedient manner.
  • Maintain a strong knowledge of industry and company operations.
  • Knowledge of sales and basic knowledge of accounting principles and practices
  • Previous sales support or indirect sales experience, 2 to 5 years
  • Customer service oriented with strong attention to detail
  • Ability to manage priorities

Education   Associates Degree or University Degree preferred.

Job Snapshot

Location US-NY-Ronkonkoma
Employment Type Full-Time Employee
Pay Type Year
Pay Rate N/A
Store Type Customer Service, Sales, Accounting, Admin - Clerical
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Company Overview

The Nature's Bounty Co.

For more than 70 years, The Nature’s Bounty Co. has enriched the lives of consumers around the world and stood as the leader in health and wellness by introducing innovative products and solutions to the marketplace. A global company committed to consistently producing the highest-quality products, we offer a wide range of brands that people love and trust across the entire value spectrum. We have a significant presence in virtually every major vitamin, mineral, herb, sports, active nutrition and supplement product category and in multiple key distribution channels. Our brands include Nature’s Bounty®, Sundown Naturals®, Osteo Bi-Flex®, Solgar®, MET-Rx®, Pure Protein®, Body Fortress®, Balance Bar®, Puritan’s Pride® and many others. Today The Nature's Bounty Co. employs over 4,000 Associates worldwide. Learn More

Contact Information

US-NY-Ronkonkoma
Snapshot
The Nature's Bounty Co.
Company:
US-NY-Ronkonkoma
Location:
Full-Time Employee
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Customer Service, Sales, Accounting, Admin - Clerical
Store Type:

Job Description

Since time began, the earth’s been a generous contributor to people’s well-being. We haven’t been around quite that long, but The Nature’s Bounty Co. has been enriching lives of consumers around the world for more than 70 years. And before we even got started, the world was developing our motivation: Nature’s bountiful effects on people’s health.

Through our years, we’ve been a leader in health and wellness with our innovative products and solutions. We put science and the highest quality standards at the heart of our business—that’s why The Nature’s Bounty Co. brands are some of the most trusted in the world. We’re a leading global manufacturer, marketer, distributor and retailer of vitamins, nutritional supplements, sports & active nutrition, and ethical beauty products. 

We’re also a great place to work, with excellent benefits, competitive compensation and a progressive, healthy company culture. If you’ve ever spent your workdays watching the clock, you know how important a positive work environment is for a person’s well-being. The Nature’s Bounty Co. is committed to supporting wellness in all its forms. And when it comes to wellness, nature is a pretty good place to start.
 

Reporting directly to the Manager of Sales Support with a dotted line responsibility to the Sales Support and Customer Care Sr. Manager, the Sales Support Specialist is responsible for the complete sales support, trade management, analytics and data interpretation that drives key account volume, brand performance and overall account partnership/relationships. As the corporate interface you will work closely with the National Accounts Director and the Five Regional Key Account Managers this position will assume direct responsibility for the daily administrative management and tracking of key and national accounts, partner in developing and advancing the current business with each National Key Account Group and manage the planning, set up and execution of national key account programs. The Sr. Sales Support Specialist will be responsible for maintaining accurate and complete communication between departments to ensure that proper timing, inventory and promotional layouts are achieved.         

  • Responsible for Monthly Report Management
    • Monthly Sales Report
      • POS Data
      • EDI
      • Movement by item and Brand
    • Quarterly SKU review for category refresh for new placement items 
    • Manage Promotional/Sales activity
      • Responsible for generating month end sales analysis specific to promotional items and as well as overall account performance, ROI analysis.
      • Inventory management with product and promotional forecasting
  • Manage Key Account Workflow
    • Promotional Form processing for proposal and final promotional  set up
    • Collaborate and build strong relationships with internals teams to support needs of the sales team and their customers.  Key Groups Include Customer Care, Contracts, Sales Enablement, and Sales Excellence.
    • Work and communicate with internal and external customers for proper promotional set up and follow through.
    • Take ownership and ensure a timely resolution of escalated issues that arise on behalf of the Natural Products Group. 
    • Manage account and vendor ad/co-op billing, as well as follow through with Accounting for accurate deduction and credit processing.  
    • Work with Creative and Marketing Departments for proper ad creation and placement with National Key Accounts
  • Responsible for New Store Set up for each National Account Group expansion storeo    
    • Communication with departments involved in new account set up for proper information set up;
      • Accounting
      • EDI-Trading Partners
      • In store event, samples, and giveaways
    • Communication with Account group for order processing and opening store requirements and needs
    • Communication with Director of National Accounts, Regional Key Account Managers and Territory Managers for store specific needs, expectations
    • Manage initial orders through the entire process to opening day with appropriate inventory and support.
  • New Item review and processing
    • Manage and track category review schedules by group and opportunities to ensure optimal product placement by group, as well as coordinating the quarterly review by group for those not currently using review schedules.
    • Completion of New Item Forms and information processing by account group 
    • Coordinate Company New Item Launches with regard to initial set up, mail out and follow up
      • Create Power Point Presentations for each new item with all dimensions
    • New Item Placement approved  new items
      • Communication with departments including the warehouse to ensure optimal timing
      • Promotional new item set up and verification before shipment
        • Track order to confirm it was received
        • Contact the buyer to assure they received it
      • Manage all APL’s and post on Mosaic
    • Order Issues/management, working with customer/sales team and Traffic Department to ensure orders are booked and ETAs are met to avoid charges.
  • Responsible for pricing updates through Retailer provided “Vendor Portals” such as NCGA, Kroger, PCC, Central Market, Sprouts but not limited to; through proper communication and updates with each account.

Job Requirements

  • Ability to effectively engage in internally and externally with our partner community and resolve issues immediately.
  • Highly proficient in all Microsoft packages.
  • Superior communication skills written, verbal, listening and presentational.
  • Proven problem-solving skills, including making sound decisions within established guidelines.
  • Must be able to take direction and perform tasks in an expedient manner.
  • Maintain a strong knowledge of industry and company operations.
  • Knowledge of sales and basic knowledge of accounting principles and practices
  • Previous sales support or indirect sales experience, 2 to 5 years
  • Customer service oriented with strong attention to detail
  • Ability to manage priorities

Education   Associates Degree or University Degree preferred.

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Representative, Sales Support-NPG Distrib Accts Apply now