The patient account representative will be responsible for the billing/charge posting for all of internal medicine which is internal medicine, infectious disease, diabetes, endocrine, pulmonary, critical care, an ACC clinic through Sentara and outpatient charges. The workload is divided among 4 others and is divided by specialty. This person is responsible for Sleep Medicine and Critical Care.
Essentially, this person will be responsible for entering in all charges for these departments. They will enter in the inpatient charges (try to work the day prior charges and stay up to date) as well as review the outpatient charges from the day prior to make sure the charge is on the claim and if a modifier is needed. The claims are paper claims that they enter into AllScripts
Once they enter the charges, it is sent to the medical group and the Patient Account Reps there will make sure it goes to the insurance and is responsible for calling to collect from patients and insurance companies. This person won't be doing any collections. Will be working with both CPT coding and ICD10 coding.
Critical care is inpatient only so they probably have 10-15 chargers per day and then sleep medicine sees about 20 patients per day so they will have to review 20+ charges specifically for sleep medicine
- 2+ years medical billing experience
- Charge entry experience
- Medical insurance knowledge
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