The Office Lead performs a variety of advanced administrative functions and is responsible for the general administration of the office. The incumbent is responsible for directing and coordinating office services and/or administrative services and related activities for offices with generally less than 100 employees. May also be responsible for coordinating, directing and supervising the office support staff in the day-to-day operations at a location(s). This is a working supervisor position.
Provides advanced administrative support to a department or group of professionals, including but not limited to filing, archiving, correspondence, calendar management, faxing, preparing and distributing documents, and photocopying. Routinely handles confidential correspondence, personnel and financial reports, and other information. Schedules appointments and gives information to callers. Composes memos, transcribes notes and researches and creates presentations.
Provides effective leadership to employees and/or teams through: interviewing, orienting, and training; communicating performance expectations & providing feedback on performance, recognition, coaching, and employee counseling reports and/or discipline including recommending termination to leadership; creating career growth opportunities and employee development plan.
Supervises office support staff and schedules workload, ensuring that adequate coverage is available. Helps evaluate support staff performance, and provides coverage for administrative shortages.
Support and manage office equipment and supply needs (telephone/voicemail, audio visual, kitchen and office supplies, etc.)
May coordinate office building/facility matters (maintenance requests, communications, access cards, etc.)
Serves as a resource for staff who have questions regarding office policies and procedures.
Other duties as assigned.
Associate's degree or equivalent experience
5+ years of experience in a related field or area
Advanced Microsoft Office skills
Effective organization and time management skills
Ability to prepare presentations including charges, graphics and tables, speaker notes and handouts, etc.
Ability to communicate both verbally and written with diverse audiences
Demonstrates a working knowledge of the technology tools required with assigned responsibilities
Ability to manage multiple tasks
Strong attention to detail
Ability to train, mentor and provide guidance and feedback to other team members
Ability to lead and direct a group of employees in areas such as assigning, monitoring, reviewing progress and accuracy of work, directing efforts and providing guidance on more complex issues
Previous project or team management experience
You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.
Experience RSM US. Experience the power of being understood.
RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.