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Mgr Quality II

Job Description

Are you a born leader, demonstrated perfectionist, and a champion of change? Then look no further - your new career in Quality awaits at Welbilt's Parsons facility*.

We are Welbilt! We are pioneers and innovators. Our industry knowledge and insights stretch back nearly a century, from the original founding of the Hirsch brothers' Welbilt Stove Company in 1929. We design, manufacture and supply best-in-class food and beverage equipment for the global foodservice market. We attract talent and build careers. We empower you to grow with us. We recognize you and reward you. We win together as one team.

As Quality Manager, you will manage the quality assurance function and team to ensure product quality and reliability. Drive root cause analysis of field and lab failures to identify issues. Implement processes and procedures to prevent reoccurrence. In addition, this position will also be responsible for the management of Engineering Lab including but not limited to supervision of employees, lab functions, lab safety, employee training, and assigning work assignments.
Reporting directly to the Director of Operations, this position is based in Parsons, Tennessee*.

Major Accountability:

  • Provide leadership and direction to ensure product quality and reliability.
  • Development and support for reliability and warranty improvements, data analysis and corrective action / continuous improvement.
  • Supports new product development teams on new product designs and modifications to ensure compatibility with production processes and quality standards.
  • Management of Engineering Lab including but not limited to supervision of employees, lab functions, lab safety, employee training, agency and or customer certifications, assigning work assignments.

Key Tasks & Responsibilities:

  • Resolve quality issues with manufactured product. Involvement entails full spectrum engagement - from diagnosis to corrective action development and deployment.
  • Design and implement forms and instructions for recording, evaluating, and reporting quality and reliability data including monthly meetings for report out.
  • Develops and analyzes statistical data and product specifications to ensure quality systems are at their optimum, and agency and customer certifications are maintained.
  • Coordinate communication and training on quality requirements and tools required to support and improve the quality system.
  • Develops and implements methods and procedures for disposition of discrepant materials and devises methods to assess cost and responsibility.
  • Applies quality system purchased products or components and provides input to the decision to accept the product and future purchases from the vendor.
  • Oversee and conduct evaluations on test field return components/equipment to determine root cause analysis and determine corrective actions.
  • Prep machinery and conduct testing including but not limited to product development tests, service diagnostic tests, machine performance tests, and special/custom tests.
  • Manage the daily activities of Engineering Lab Department personnel including but not limited to supervision, training, safety, environmental compliance and ensuring acceptable housekeeping.
  • Oversee and conduct evaluations on test field return components/equipment to determine root cause analysis and determine corrective actions.
  • Manage department budget including ensuring that inventory adjustments for materials utilized by the Engineering Lab are made. Rebuild, restock, or properly dispose of test equipment when tests are complete.


Job Requirements:

  • Bachelor's Degree in Quality, Manufacturing or Business and 6 years' experience in quality reliability functions; Will consider a minimum of 10 years of relevant experience in lieu of education.
  • Excellent oral and written communication skills in the English language.
  • Strong analytical capabilities
  • Able to effectively organize and prioritize multiple tasks and work with engineering, marketing, procurement and service managers on multiple simultaneous projects.
  • Must be PC literate with high level expertise in the MS Office Outlook, Excel, Word, etc.
  • Ability to work within defined procedures as well as able to handle different and specialized situations.
  • Experience with mechanical equipment, and manufacturing processes such as sheet metal, fabrication welding, assembly processes, electrical circuits and gas technology.
  • Ability to effectively manage people.
  • EPA refrigerant handling certification.
  • Must be able and willing to use required personal protective equipment (PPE), as needed.
  • Must be able to lift up to 25 lbs.
  • Travel required 10%.

*For over 40 years, Kolpak in Parsons, Tennessee has manufactured dependable, energy-efficient walk-in coolers, freezers, and refrigeration units for the foodservice industry under leading brand name Kolpak. The facility in Parsons is a division of Welbilt, Inc.


Welbilt, Inc. provides the world's top chefs, premier chain operators and growing independents with industry-leading equipment and solutions. Our innovative products and solutions are powered by our deep knowledge, operator insights, and culinary expertise. Our portfolio of 12 award-winning product brands includes Cleveland™, Convotherm®, Crem®, Delfield®, Frymaster®, Garland®, Kolpak®, Lincoln™, Manitowoc®, Merco®, Merrychef® and Multiplex®. These product brands are supported by three service brands: KitchenCare®, our aftermarket parts and service brand, FitKitchen®, our fully integrated kitchen systems brand, and KitchenConnect®, our cloud-based digital platform brand. Headquartered in the Tampa Bay region of Florida, supported by over 5,400 employees and operating 21 manufacturing facilities throughout the Americas, Europe and Asia, we sell through a global network of over 5,000 distributors and dealers in over 100 countries. For more information, visit www.welbilt.com.


Welbilt, Inc. is an equal opportunity employer which values diversity in the workplace. All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need.

Job Requirements

 

Job Snapshot

Location US-TN-Parsons
Employment Type Full-Time Employee
Pay Type Year
Pay Rate N/A
Store Type Skilled Labor - Trades
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Company Overview

Welbilt

From breakfast, lunch and dinner to all the snacks in between, Welbilt Foodservice brands are used to prepare billions of meals and drinks every day. We put the “fast” in fast food and the refinement in fine dining. We put the icy refreshment in sodas and the “rocks” in signature cocktails. We design, manufacture and supply best-in-class food and beverage equipment for the global commercial foodservice market, offering customers unparalleled operator and patron insights, collaborative kitchen solutions, culinary expertise and world-class implementation support and service. Headquartered in Tampa, Florida, and operating 20 facilities throughout the Americas, Europe and Asia, Welbilt Foodservice employs more than 5,000 people and generated sales of $1.5 billion in 2015. Our portfolio of 23 award-winning brands is sold through a global network of over 3,000 distributors and dealers in over 100 countries. Learn More

Contact Information

US-TN-Parsons
Welbilt
Snapshot
Welbilt
Company:
US-TN-Parsons
Location:
Full-Time Employee
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Skilled Labor - Trades
Store Type:

Job Description

Are you a born leader, demonstrated perfectionist, and a champion of change? Then look no further - your new career in Quality awaits at Welbilt's Parsons facility*.

We are Welbilt! We are pioneers and innovators. Our industry knowledge and insights stretch back nearly a century, from the original founding of the Hirsch brothers' Welbilt Stove Company in 1929. We design, manufacture and supply best-in-class food and beverage equipment for the global foodservice market. We attract talent and build careers. We empower you to grow with us. We recognize you and reward you. We win together as one team.

As Quality Manager, you will manage the quality assurance function and team to ensure product quality and reliability. Drive root cause analysis of field and lab failures to identify issues. Implement processes and procedures to prevent reoccurrence. In addition, this position will also be responsible for the management of Engineering Lab including but not limited to supervision of employees, lab functions, lab safety, employee training, and assigning work assignments.
Reporting directly to the Director of Operations, this position is based in Parsons, Tennessee*.

Major Accountability:

  • Provide leadership and direction to ensure product quality and reliability.
  • Development and support for reliability and warranty improvements, data analysis and corrective action / continuous improvement.
  • Supports new product development teams on new product designs and modifications to ensure compatibility with production processes and quality standards.
  • Management of Engineering Lab including but not limited to supervision of employees, lab functions, lab safety, employee training, agency and or customer certifications, assigning work assignments.

Key Tasks & Responsibilities:

  • Resolve quality issues with manufactured product. Involvement entails full spectrum engagement - from diagnosis to corrective action development and deployment.
  • Design and implement forms and instructions for recording, evaluating, and reporting quality and reliability data including monthly meetings for report out.
  • Develops and analyzes statistical data and product specifications to ensure quality systems are at their optimum, and agency and customer certifications are maintained.
  • Coordinate communication and training on quality requirements and tools required to support and improve the quality system.
  • Develops and implements methods and procedures for disposition of discrepant materials and devises methods to assess cost and responsibility.
  • Applies quality system purchased products or components and provides input to the decision to accept the product and future purchases from the vendor.
  • Oversee and conduct evaluations on test field return components/equipment to determine root cause analysis and determine corrective actions.
  • Prep machinery and conduct testing including but not limited to product development tests, service diagnostic tests, machine performance tests, and special/custom tests.
  • Manage the daily activities of Engineering Lab Department personnel including but not limited to supervision, training, safety, environmental compliance and ensuring acceptable housekeeping.
  • Oversee and conduct evaluations on test field return components/equipment to determine root cause analysis and determine corrective actions.
  • Manage department budget including ensuring that inventory adjustments for materials utilized by the Engineering Lab are made. Rebuild, restock, or properly dispose of test equipment when tests are complete.


Job Requirements:

  • Bachelor's Degree in Quality, Manufacturing or Business and 6 years' experience in quality reliability functions; Will consider a minimum of 10 years of relevant experience in lieu of education.
  • Excellent oral and written communication skills in the English language.
  • Strong analytical capabilities
  • Able to effectively organize and prioritize multiple tasks and work with engineering, marketing, procurement and service managers on multiple simultaneous projects.
  • Must be PC literate with high level expertise in the MS Office Outlook, Excel, Word, etc.
  • Ability to work within defined procedures as well as able to handle different and specialized situations.
  • Experience with mechanical equipment, and manufacturing processes such as sheet metal, fabrication welding, assembly processes, electrical circuits and gas technology.
  • Ability to effectively manage people.
  • EPA refrigerant handling certification.
  • Must be able and willing to use required personal protective equipment (PPE), as needed.
  • Must be able to lift up to 25 lbs.
  • Travel required 10%.

*For over 40 years, Kolpak in Parsons, Tennessee has manufactured dependable, energy-efficient walk-in coolers, freezers, and refrigeration units for the foodservice industry under leading brand name Kolpak. The facility in Parsons is a division of Welbilt, Inc.


Welbilt, Inc. provides the world's top chefs, premier chain operators and growing independents with industry-leading equipment and solutions. Our innovative products and solutions are powered by our deep knowledge, operator insights, and culinary expertise. Our portfolio of 12 award-winning product brands includes Cleveland™, Convotherm®, Crem®, Delfield®, Frymaster®, Garland®, Kolpak®, Lincoln™, Manitowoc®, Merco®, Merrychef® and Multiplex®. These product brands are supported by three service brands: KitchenCare®, our aftermarket parts and service brand, FitKitchen®, our fully integrated kitchen systems brand, and KitchenConnect®, our cloud-based digital platform brand. Headquartered in the Tampa Bay region of Florida, supported by over 5,400 employees and operating 21 manufacturing facilities throughout the Americas, Europe and Asia, we sell through a global network of over 5,000 distributors and dealers in over 100 countries. For more information, visit www.welbilt.com.


Welbilt, Inc. is an equal opportunity employer which values diversity in the workplace. All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need.

Job Requirements

 
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