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LS Business Analyst

Job Description

Primary Purpose:

Deliver valid, relevant data to key stakeholders by reviewing requests, extracting, organizing and analyzing data from multiple systems and collaborating with team to build usable reports for departmental needs and business objectives.

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.


  • Execute data needs for assigned area of responsibility by reviewing data requests, identifying correct data source, adhering to report specifications and researching, gathering and organizing data to build and deliver usable reports for key stakeholder needs

  • Optimize data validity by developing/executing testing workflows and escalating complex issues as required to troubleshoot errors and ensure valid information

  • Monitor line of business procedural & application performance using established KPI's to directly contribute to the resolution of system issues, identify process improvement opportunities, and support SLA adherence

  • Support forecasting models for the purpose of managing appropriate staffing and meeting 3rd party agreements

  • Participate in the gathering, and development of activity based costing analysis

  • Collaborate with key stakeholders by communicating and sharing information to gather and document ad-hoc data needs, support the completion of special projects, foster transfer of information and ensure delivery of accurate and complete reports

  • Facilitate operational excellence by researching existing documentation and reports to locate and capitalize on reusable data and promote streamlined, efficient data delivery

  • Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do†people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

  • Adopt National General values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives


Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Bachelor Degree or in-lieu of degree equivalent education, training and work-related experience

  • 2+ years relevant experience

  • Must possess effective verbal and written communication skills

  • Increasing levels of experience with systems/technology utilized in area of responsibility (i.e. SQL and Access); insurance industry experience

  • Proficient in Microsoft Office (Word, Excel, Outlook and Power Point)

  • Infrequent (approximately 1-4 trips annually)


Desired Skills:


  • Advance knowledge of Microsoft Excel and Access

  • Advanced knowledge of internal systems, databases and technology utilized in area of responsibility

  • Working knowledge of assigned line of business

  • Advanced knowledge of data manipulation techniques

  • Assume a methodical approach to evaluate situations

  • Understand the needs and goals of a customer and actively look for ways to meet them

  • Create and maintain current, accurate and readily accessible data in various formats

  • Utilize effective research and investigative techniques

  • Willingness to help and/or assist others

  • Ability to analyze and combine data from multiple systems

  • Database manipulation techniques

  • Show drive and initiative

  • Quickly change direction when working on multiple projects or issues; adjust plans, goals, actions or priorities to meet changing situations

  • Clearly and confidently convey information to a wide audience

  • High attention to detail

  • Maintain confidentiality of private or sensitive information

  • Escalate issues when necessary


#LI-ML1

Job Requirements

 

Job Snapshot

Location US-AZ-Mesa
Employment Type Full-Time Employee
Pay Type Year
Pay Rate N/A
Store Type Insurance
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Company Overview

National General Insurance

National General Insurance Group is one of the largest automobile insurers in the United States. National General Insurance Group offers property and casualty products, including personal auto, RV, motorcycle, commercial auto and more. With a nationwide network of claims professionals and a 24-hour, toll-free claims hotline available 365 days a year, National General Insurance provides superior claims service for its customers. Learn More

Contact Information

US-AZ-Mesa
National General Insurance
Snapshot
National General Insurance
Company:
US-AZ-Mesa
Location:
Full-Time Employee
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Insurance
Store Type:

Job Description

Primary Purpose:

Deliver valid, relevant data to key stakeholders by reviewing requests, extracting, organizing and analyzing data from multiple systems and collaborating with team to build usable reports for departmental needs and business objectives.

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.


  • Execute data needs for assigned area of responsibility by reviewing data requests, identifying correct data source, adhering to report specifications and researching, gathering and organizing data to build and deliver usable reports for key stakeholder needs

  • Optimize data validity by developing/executing testing workflows and escalating complex issues as required to troubleshoot errors and ensure valid information

  • Monitor line of business procedural & application performance using established KPI's to directly contribute to the resolution of system issues, identify process improvement opportunities, and support SLA adherence

  • Support forecasting models for the purpose of managing appropriate staffing and meeting 3rd party agreements

  • Participate in the gathering, and development of activity based costing analysis

  • Collaborate with key stakeholders by communicating and sharing information to gather and document ad-hoc data needs, support the completion of special projects, foster transfer of information and ensure delivery of accurate and complete reports

  • Facilitate operational excellence by researching existing documentation and reports to locate and capitalize on reusable data and promote streamlined, efficient data delivery

  • Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do†people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

  • Adopt National General values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives


Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Bachelor Degree or in-lieu of degree equivalent education, training and work-related experience

  • 2+ years relevant experience

  • Must possess effective verbal and written communication skills

  • Increasing levels of experience with systems/technology utilized in area of responsibility (i.e. SQL and Access); insurance industry experience

  • Proficient in Microsoft Office (Word, Excel, Outlook and Power Point)

  • Infrequent (approximately 1-4 trips annually)


Desired Skills:


  • Advance knowledge of Microsoft Excel and Access

  • Advanced knowledge of internal systems, databases and technology utilized in area of responsibility

  • Working knowledge of assigned line of business

  • Advanced knowledge of data manipulation techniques

  • Assume a methodical approach to evaluate situations

  • Understand the needs and goals of a customer and actively look for ways to meet them

  • Create and maintain current, accurate and readily accessible data in various formats

  • Utilize effective research and investigative techniques

  • Willingness to help and/or assist others

  • Ability to analyze and combine data from multiple systems

  • Database manipulation techniques

  • Show drive and initiative

  • Quickly change direction when working on multiple projects or issues; adjust plans, goals, actions or priorities to meet changing situations

  • Clearly and confidently convey information to a wide audience

  • High attention to detail

  • Maintain confidentiality of private or sensitive information

  • Escalate issues when necessary


#LI-ML1

Job Requirements

 
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LS Business Analyst Apply now