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Internal Contact Representative 2 Provider Medicaid Calls

Job Description

Required Qualifications


• High School Diploma or equivalent


• 2 years of customer service experience


• Demonstrated customer service orientation


• Strong computer skills utilizing multiple computer applications simultaneously


• Ability to maintain a professional demeanor, practicing strict confidentiality for all sensitive information


• Strong initiative with the ability to adapt to change quickly and be empathetic


Preferred Qualifications


• Associate's or Bachelor's Degree


• Call center experience


• Healthcare experience


• Fluency in Spanish is a plus


Additional Information

The hours of operation range from 7:00 AM to 7:00 PM CST. Please note that the training hours of operation are typically 8:00 AM to 4:30 PM CST. Overtime is generally voluntary but may be mandatory based on business needs. We strive to provide a minimum of a 1 week advance notice if you need to work OT hours.

Job Requirements

 

Job Snapshot

Location US-LA-Metairie
Employment Type Full-Time Employee
Pay Type Year
Pay Rate N/A
Store Type Customer Service, Health Care, Insurance
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Company Overview

Humana

Humana's diverse lines of business work to serve all types of consumers. From families to seniors to military members to self-employed individuals, there is a plan to meet many unique needs. Find out how Humana's associates and corporate leaders are committed to customer service. Our team uses innovation to deliver results to our consumers. Learn More

Contact Information

US-LA-Metairie
humanaservices
Snapshot
Humana
Company:
US-LA-Metairie
Location:
Full-Time Employee
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Customer Service, Health Care, Insurance
Store Type:

Job Description

Required Qualifications


• High School Diploma or equivalent


• 2 years of customer service experience


• Demonstrated customer service orientation


• Strong computer skills utilizing multiple computer applications simultaneously


• Ability to maintain a professional demeanor, practicing strict confidentiality for all sensitive information


• Strong initiative with the ability to adapt to change quickly and be empathetic


Preferred Qualifications


• Associate's or Bachelor's Degree


• Call center experience


• Healthcare experience


• Fluency in Spanish is a plus


Additional Information

The hours of operation range from 7:00 AM to 7:00 PM CST. Please note that the training hours of operation are typically 8:00 AM to 4:30 PM CST. Overtime is generally voluntary but may be mandatory based on business needs. We strive to provide a minimum of a 1 week advance notice if you need to work OT hours.

Job Requirements

 
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Internal Contact Representative 2 Provider Medicaid Calls Apply now