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Human Resources Coordinator

Job Description

Purpose of Position




This is an entry level HR position.  The HR Coordinator serves as a liaison between Corporate Human Resources and the Contact Center, assisting in a variety of personnel issues, and manages the employee life cycle.





Primary Duties, Responsibilities and Requirements





•         Serve as employee advocate in Call Center

•         Communicate and work closely with other Contact Center departments



•         Review and validate all new hire paperwork



•         Activate new hires in Call Center Management System

•         Create and maintain ‘Active’ and ‘Termed’ personnel files



•         Coordinate and manage unemployment hearings



•         Facilitate the processing of Leave of Absence requests



•         Assist with Workers Compensation reporting and investigations



•         Administer company group health insurance plans



•         Assist in administration of 401(k) benefit plan



•         Assist Corporate Human Resources and Contact Center Management with various tasks



•         Facilitate employee roundtable/one-on-ones as needed



•         Administer and enforce Company policies and procedures



•         Conduct employee exit interviews



•         Create and administer morale-building employee recognition programs



•         Oversee site civic activities



•         Perform other related duties as required



•         Interpret and ensure self and subordinates are in compliance with Company/client specific policies, procedures and initiatives, and all laws




Job Requirements

Qualifications


•         High School Diploma or General Educational Development Degree (GED)


•         College degree preferred


•         Previous experience in Human Resources-related field required

•         Must be at least 18 years old


•         Excellent skills in Microsoft Office software


•         Excellent English speaking and writing required


•         Excellent leadership, motivational, and multi-tasking skills


•         Work well with others in a busy work environment


•         Position requires flexible availability and must be able to adjust schedule as needed


•         Ability to work under pressure and meet deadlines


•         Maintain exemplary attendance record


•         Ability to view a computer monitor for several hours at a time


•         Ability to sit or stand for several hours at a time


•         Proficiency with specialized software programs and hardware necessary on some projects


•         Pass mandatory background checks which may include pre-screenings, pre-employment drug screen

•         Must be eligible to work in the United States

Job Snapshot

Location US-NV-Reno
Employment Type Full-Time Employee
Pay Type Year
Pay Rate $42,500.00 - $58,750.00 /Year
Store Type Human Resources
Other Compensation: 0
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Company Overview

Teleperformance - Niche

Teleperformance looks forward to hiring qualified applicants and we want all applicants to know the following: It has come to our attention that certain unscrupulous people are impersonating Teleperformance Recruiters. Teleperformance DOES NOT require an application fee, equipment fee, or any money, in order to apply for a job or become an employee of the company. Also, please note that any official eMail correspondence from Teleperformance Recruiters will ALWAYS come from a Teleperformance.com address. We DO NOT use personal eMail addresses to send official correspondence. Learn More

Contact Information

US-NV-Reno
Caylynn
Snapshot
Teleperformance - Niche
Company:
US-NV-Reno
Location:
Full-Time Employee
Employment Type:
Year
Pay Type:
$42,500.00 - $58,750.00 /Year
Pay Rate:
Human Resources
Store Type:

Job Description

Purpose of Position




This is an entry level HR position.  The HR Coordinator serves as a liaison between Corporate Human Resources and the Contact Center, assisting in a variety of personnel issues, and manages the employee life cycle.





Primary Duties, Responsibilities and Requirements





•         Serve as employee advocate in Call Center

•         Communicate and work closely with other Contact Center departments



•         Review and validate all new hire paperwork



•         Activate new hires in Call Center Management System

•         Create and maintain ‘Active’ and ‘Termed’ personnel files



•         Coordinate and manage unemployment hearings



•         Facilitate the processing of Leave of Absence requests



•         Assist with Workers Compensation reporting and investigations



•         Administer company group health insurance plans



•         Assist in administration of 401(k) benefit plan



•         Assist Corporate Human Resources and Contact Center Management with various tasks



•         Facilitate employee roundtable/one-on-ones as needed



•         Administer and enforce Company policies and procedures



•         Conduct employee exit interviews



•         Create and administer morale-building employee recognition programs



•         Oversee site civic activities



•         Perform other related duties as required



•         Interpret and ensure self and subordinates are in compliance with Company/client specific policies, procedures and initiatives, and all laws




Job Requirements

Qualifications


•         High School Diploma or General Educational Development Degree (GED)


•         College degree preferred


•         Previous experience in Human Resources-related field required

•         Must be at least 18 years old


•         Excellent skills in Microsoft Office software


•         Excellent English speaking and writing required


•         Excellent leadership, motivational, and multi-tasking skills


•         Work well with others in a busy work environment


•         Position requires flexible availability and must be able to adjust schedule as needed


•         Ability to work under pressure and meet deadlines


•         Maintain exemplary attendance record


•         Ability to view a computer monitor for several hours at a time


•         Ability to sit or stand for several hours at a time


•         Proficiency with specialized software programs and hardware necessary on some projects


•         Pass mandatory background checks which may include pre-screenings, pre-employment drug screen

•         Must be eligible to work in the United States

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Human Resources Coordinator Apply now