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Healthcare Project Coordinator

Job Description

Specific Duties: 
1. Perform research to identify vendors in various markets 
2. Coordinate with Call Center and Vendor regarding event dates 
3. Coordinate with PSU (practice support unit) on resource requests 
4. Develop reporting package for individual events to gauge success 
5. Develop action plan and metrics to measure event success 
6. Auditing support for PSU and/or data miners (validation of PRP open/closed gaps) 
7. Use ePRG to pull various reports including but not limited to PML, Pink Box, Patient Summary detail, etc. 
8. Troubleshooting for missing elements (i.e. may include calling radiology providers for copies of mammogram reports) 
9. Assist PSR as necessary with outbound calls 
10. Preparation of visit checklist and packets for MA/NP visits (including preparing packet of SDS, FOC, Attestation, and Patient Summary Detail log) 
11. Responsible for ensuring all Resource Requests are sourced and staffed appropriately 
12. Coordinate with mobile screening vendor(s) for completion of FOC
13. Create any member mailings or customized calling scripts that are necessary to support QRA PSU efforts 
14. Conduct post audits and ensure all gap measure were capture by corporate team (e.g. no longer pink in pink box) 
15. Ensure direct manager has accurate knowledge of progress, risks, and barriers proactively. 
16. Identify training opportunities for staff based on post audits and report findings to direct manager. 

Job Requirements

Must have qualifications/experience: 
- High school graduate or GED required. 
- Two years of healthcare related experience 
- 2 years or more experience working with Microsoft Office – Excel, word, etc. 
- Working knowledge of medical office procedures and medical terminology. 
- Ability to accurately sort and file materials by alphabetic or numeric systems 
- Effective communication and customer service skills required. 
- Be flexible and adaptable to change. 
- Current Driver’s License and reliable transportation with ability to travel to provider offices. 
- Ability to exercise sound judgment in the handling of complex inquiries per protocol 
- Ability to work effectively in a fast paced healthcare driven environment 
- Ability to adhere to daily schedules and duties 
- Ability to think critically 
- Ability to effectively de-escalate and resolve issues 
- Excellent listening skills 
- Excellent Customer Service voice and demeanor 
- Excellent telephone etiquette 
- Excellent oral and written communication skills 
- Excellent problem solving skills 
- Excellent demonstration of caring and compassion 
- Strong computer experience (data entry, screen navigation, keyboarding) 
- Strong desire to work with the elderly 

Preferred Education, Experience & Skills 
- Associates Degree in healthcare with medical office experience 
- Experience with Vendors 
- 1 year of Managed Care Experience preferred. 
- ICD 9/10 and CPT coding experience preferred. 
- Bilingual (English/Spanish) preferred. 

Physical & Mental Requirements: (check all that apply) 
- Ability to lift up to 50 pounds 
- Ability to push or pull heavy objects using up to 50 pounds of force 
- Ability to stand for extended periods of time 
- Ability to use fine motor skills to operate equipment and/or machinery 
- Ability to properly drive and operate a company vehicle 
- Ability to receive and comprehend instructions verbally and/or in writing 
- Ability to use logical reasoning for simple and complex problem solving 
- Occasionally requires exposure to communicable diseases or bodily fluids 

Job Snapshot

Location US-FL-Tampa
Employment Type Full-Time Employee
Pay Type Year
Pay Rate N/A
Store Type Health Care
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Company Overview

Equity Staffing Group

Equity Staffing Group provides innovative workforce solutions to help clients operate more efficiently and more successfully. We provide staffing services to organizations and career opportunities for job seekers in the following disciplines: Information Technology, Professional Services, Finance & Accounting, Healthcare, Legal, Engineering and Light Industrial. Equity Staffing Group is a certified Minority-Owned and Operated (MBE) Consulting, Contingent Labor and Payroll Solutions provider focused on providing strategic solutions for Global 1000 corporations. We are owned and operated by a member of the Potawatomi Nation. Equity is one of the largest and fastest growing Native American owned and operated staffing agencies in the world. Equity Staffing Group provides local expertise backed by national resources and a network of professionals. We are always at work identifying, recruiting, and developing relationships with talented professionals across the country. Learn More

Contact Information

US-FL-Tampa
Kristy Frazier
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Snapshot
Equity Staffing Group
Company:
US-FL-Tampa
Location:
Full-Time Employee
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Health Care
Store Type:

Job Description

Specific Duties: 
1. Perform research to identify vendors in various markets 
2. Coordinate with Call Center and Vendor regarding event dates 
3. Coordinate with PSU (practice support unit) on resource requests 
4. Develop reporting package for individual events to gauge success 
5. Develop action plan and metrics to measure event success 
6. Auditing support for PSU and/or data miners (validation of PRP open/closed gaps) 
7. Use ePRG to pull various reports including but not limited to PML, Pink Box, Patient Summary detail, etc. 
8. Troubleshooting for missing elements (i.e. may include calling radiology providers for copies of mammogram reports) 
9. Assist PSR as necessary with outbound calls 
10. Preparation of visit checklist and packets for MA/NP visits (including preparing packet of SDS, FOC, Attestation, and Patient Summary Detail log) 
11. Responsible for ensuring all Resource Requests are sourced and staffed appropriately 
12. Coordinate with mobile screening vendor(s) for completion of FOC
13. Create any member mailings or customized calling scripts that are necessary to support QRA PSU efforts 
14. Conduct post audits and ensure all gap measure were capture by corporate team (e.g. no longer pink in pink box) 
15. Ensure direct manager has accurate knowledge of progress, risks, and barriers proactively. 
16. Identify training opportunities for staff based on post audits and report findings to direct manager. 

Job Requirements

Must have qualifications/experience: 
- High school graduate or GED required. 
- Two years of healthcare related experience 
- 2 years or more experience working with Microsoft Office – Excel, word, etc. 
- Working knowledge of medical office procedures and medical terminology. 
- Ability to accurately sort and file materials by alphabetic or numeric systems 
- Effective communication and customer service skills required. 
- Be flexible and adaptable to change. 
- Current Driver’s License and reliable transportation with ability to travel to provider offices. 
- Ability to exercise sound judgment in the handling of complex inquiries per protocol 
- Ability to work effectively in a fast paced healthcare driven environment 
- Ability to adhere to daily schedules and duties 
- Ability to think critically 
- Ability to effectively de-escalate and resolve issues 
- Excellent listening skills 
- Excellent Customer Service voice and demeanor 
- Excellent telephone etiquette 
- Excellent oral and written communication skills 
- Excellent problem solving skills 
- Excellent demonstration of caring and compassion 
- Strong computer experience (data entry, screen navigation, keyboarding) 
- Strong desire to work with the elderly 

Preferred Education, Experience & Skills 
- Associates Degree in healthcare with medical office experience 
- Experience with Vendors 
- 1 year of Managed Care Experience preferred. 
- ICD 9/10 and CPT coding experience preferred. 
- Bilingual (English/Spanish) preferred. 

Physical & Mental Requirements: (check all that apply) 
- Ability to lift up to 50 pounds 
- Ability to push or pull heavy objects using up to 50 pounds of force 
- Ability to stand for extended periods of time 
- Ability to use fine motor skills to operate equipment and/or machinery 
- Ability to properly drive and operate a company vehicle 
- Ability to receive and comprehend instructions verbally and/or in writing 
- Ability to use logical reasoning for simple and complex problem solving 
- Occasionally requires exposure to communicable diseases or bodily fluids 

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Healthcare Project Coordinator Apply now