Finance/Accounts Operations (inbound Call Center)
BCforward is currently seeking highly motivated Finance/Accounts Operations (inbound Call Center) at Indiana IN 46204 (WFH until further notice)
Unable to provide sponsorship at this time- Must be willing to work on W2.
Start Date: ASAP
Job Title: Finance/Accounts Operations (inbound Call Center)
Location: Indiana IN 46204 (WFH until further notice)
Duration: 3 months contract (with possible extension)
Responsible for performing diverse operational financial and policy activities of a non-routine nature. Interprets and communicates departmental and organizational policies and procedures.
Primary duties may include, but are not limited to:
Receives, validates and enters information into Finance systems. Adheres to maintained internal controls and tracking reports for reconciliations and analysis. Monitors and updates controls to ensure compliance. Conducts independent analysis for the purpose of resolving complex and varied work process issues.
Requires HS Diploma; 4-5 years relevant work experience; or any combination of education and experience, which would provide an equivalent background. AA Degree in Accounting preferred.
lease list required skill sets, experiences, or methodologies (technical or otherwise) or put N/A
Call Center experience required
Insurance experience desired
Commissions / Finance experience desired
Ability to function with multiple systems efficiently
Self-accountable (work at home environment)
What is your anticipated work schedule for this job posting?
Monday - Friday, 8 hours per day.
Schedules may vary between 8am start and 8pm end.
Additional Job Description Details
Will be taking calls for our Sales Compensation and Licensing and Credentialing call center. Call inquiries will include a variety of topics such as Commission Payment issues, License issues, commission schedule inquiries, check re-issues, and much more. Role will serve as a Tier 1 team member with ability to move more complex issues to our Tier 2 production teams. Goals for this position include Schedule Adherence, Quality, and After Call Work time.
BCforward began as an IT business solution and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full-service personnel solution's organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over the years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.
Interested candidates please send resume in Word format Please reference job code 128955 when responding to this ad.