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FCR Sr

Job Description

This position is field based and will cover the Los Angeles area territory.

Primary Purpose:

Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage claims leading to the proper disposition of claims.

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.


  • Create a estimate of damages for 1st and 3rd party material damage

  • Inspect damaged property and complete appropriate estimates and documentation

  • Work toward claim resolution by maintaining regulatory compliance and fair claims practices within their authority

  • Summarize claims in excess of authority and submit to manager for approval

  • Maintain relations with both internal and external customers

  • Negotiate settlements, make settlement payments and document all activities in the file

  • Identify potential subrogation and fraud referral opportunities and refer to the appropriate representatives when potential exists

  • Stay informed of changes in the collision repair industry as well as statutory and regulatory changes as they relate to material damage and communicate these changes to other claims personnel

  • Performs other duties as directed

  • as a mentor for other field representatives

  • Assist with file reviews and file audits as needed


Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Bachelor's Degree or in-lieu of degree equivalent education, training and work-related experience in any combination of the areas: automobile estimates, collision repair and/or insurance environment

  • Possess valid driver licensing and continuing education to keep license current

  • Possess basic knowledge of material damage

  • Ability to obtain and maintain adjuster licenses as required

  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

  • Ability to operate electronic devices including computers, cameras and cell phones

  • Ability to create estimates by way of estimating software

  • Possess effective interpersonal skills

  • Possess effective negotiation skills

  • Ability to problem solve, resolve conflicts and empathize with customers

  • Possess effective skills in time management, organization, the ability to work under pressure, adhere to project deadlines and remain flexible in a changing environment

  • Ability to travel up to 10%

  • Must possess effective verbal and written communication skills


Desired Skills:


  • Possess knowledge of estimatics software (Mitchell/CCC/Audatex, etc.)

  • Successful completion of one or more of the industry related courses or workshops: I-CAR training, structural damage analysis, steering and suspension, RV and heavy equipment and/or ASE

  • Possess 1+ years of experience as a material damage estimator either in the insurance industry or the collision repair industry

Job Requirements

 

Job Snapshot

Location US-CA-Los Angeles Metro area
Employment Type Full-Time Employee
Pay Type Year
Pay Rate N/A
Store Type Insurance
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Company Overview

National General Insurance

National General Insurance Group is one of the largest automobile insurers in the United States. National General Insurance Group offers property and casualty products, including personal auto, RV, motorcycle, commercial auto and more. With a nationwide network of claims professionals and a 24-hour, toll-free claims hotline available 365 days a year, National General Insurance provides superior claims service for its customers. Learn More

Contact Information

US-CA-Los Angeles Metro area
National General Insurance
Snapshot
National General Insurance
Company:
US-CA-Los Angeles Metro area
Location:
Full-Time Employee
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Insurance
Store Type:

Job Description

This position is field based and will cover the Los Angeles area territory.

Primary Purpose:

Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage claims leading to the proper disposition of claims.

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.


  • Create a estimate of damages for 1st and 3rd party material damage

  • Inspect damaged property and complete appropriate estimates and documentation

  • Work toward claim resolution by maintaining regulatory compliance and fair claims practices within their authority

  • Summarize claims in excess of authority and submit to manager for approval

  • Maintain relations with both internal and external customers

  • Negotiate settlements, make settlement payments and document all activities in the file

  • Identify potential subrogation and fraud referral opportunities and refer to the appropriate representatives when potential exists

  • Stay informed of changes in the collision repair industry as well as statutory and regulatory changes as they relate to material damage and communicate these changes to other claims personnel

  • Performs other duties as directed

  • as a mentor for other field representatives

  • Assist with file reviews and file audits as needed


Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Bachelor's Degree or in-lieu of degree equivalent education, training and work-related experience in any combination of the areas: automobile estimates, collision repair and/or insurance environment

  • Possess valid driver licensing and continuing education to keep license current

  • Possess basic knowledge of material damage

  • Ability to obtain and maintain adjuster licenses as required

  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

  • Ability to operate electronic devices including computers, cameras and cell phones

  • Ability to create estimates by way of estimating software

  • Possess effective interpersonal skills

  • Possess effective negotiation skills

  • Ability to problem solve, resolve conflicts and empathize with customers

  • Possess effective skills in time management, organization, the ability to work under pressure, adhere to project deadlines and remain flexible in a changing environment

  • Ability to travel up to 10%

  • Must possess effective verbal and written communication skills


Desired Skills:


  • Possess knowledge of estimatics software (Mitchell/CCC/Audatex, etc.)

  • Successful completion of one or more of the industry related courses or workshops: I-CAR training, structural damage analysis, steering and suspension, RV and heavy equipment and/or ASE

  • Possess 1+ years of experience as a material damage estimator either in the insurance industry or the collision repair industry

Job Requirements

 
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FCR Sr Apply now