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Entry Level Client Support Representative

Confidential

Job Description

The Client Support Representative will be expected to work well in a team environment and will need to rely on critical thinking, technical ability and public speaking skills to perform the job at the expected level. This position requires a strong ability to sell energy services, as well as the ability to maintain quality relationships with both internal and external customers. Extensive training on our products/services will be provided. The Client Support Representative will also assist with day-to-day account maintenance, as needed.

  • Provide a high level of front-line customer service to all clients.
  • Provide basic service training to other client support representatives
  • Provide professional, prompt and courteous client support by listening to clients and responding in a way that exceeds their expectations.
  • Remain current on all services and competitors prices using available resources throughout the company.



The successful candidate must possess the following skills:

  • Strong customer service skills
  • High level of professionalism and the ability to handle stressful situations with the highest integrity
  • Computer literacy and keyboard skills
  • Organizational skills and attention to detail
  • Excellent verbal and written communication skills
  • Flexible and able to adjust priorities as situation demands
  • Patience to work through complex issues
  • MS Office skills, including: Outlook, Word, and Excel; a strong familiarity with email and internet

Job Requirements

Minimum Qualifications:

  • Associate's Degree or higher (or equivalent experience preferred)
  • Minimum 1 year Customer Service experience (major account experience preferred)
  • Proficiency in SalesForce (would be helpful).


Apply if you have the following experience: customer service, customer service manager, customer service specialists, csr, customer service rep, customer service agent, manager, marketing,
student, accounting, entrepreneur, job, entry level, sales, marketing, general, retail, restaurant, hospitality, home improvement, construction, management, administrative, administrative assistant, business development, business, internship, advertising, human resources, receptionist, entry level, retail, insurance, education, outside sales, insurance sales agent, pharmaceutical sales agent, strategy-planning, project manager, part-time, server, summer employment, promotions, pr, customer service, full-time, restaurant, quality control, assistant, secretary, public relations, summer, salesman, hotel, safety, executive assistant, summer work, communications, training, human resources, office manager, media, general, social services, sales manager, pharmaceutical sales, food services, jobs, summer, recruiter, sales, bartender, general business, project management, hospitality, server, collections, bookkeeper, intern, management trainee, purchasing, full time, part time, bilingual, inventory, recruiter, counselor, travel, teaching, help desk, law enforcement, trainer, media, executive assistant, assistant to executive, president, ceo, manager, management, sales manager, sales management,  ohio state university, wittenburg, ohio state, division 1, athlete, athletic, telecommunications, call center, collections, call center agent, sales agent, call center manager, call center assistant, call center supervisor, call center shift supervisor, call center leader, call center team lead, at & t, retail assistant, assistant store manager, retail manager, retail store, cashier, cash register, hard worker, team player, team, environment, patient services, oracle, speedway llc, giant eagle, wal-mart corporations, corporation, industry, fast food industry,business administration, business management, industry, fast food, drive thru, concession, sports, sporting events, recreation, seo, baseball, track, field, trainer, sales trainer, sales lead, leader, leadership, entrepreneur, entrepreneurship, canibas, college, ehtically, referee, umpire, landscapeing, pizza, delivery, driver, uber, SEO, media, social media, team player, hard worker, good listener, driver, delivery driver, objection, poker, pinterest, graphic design, marketing, communications, hr, human resources assistant, human resources manager, human resources specialists, specialists, rep, representative, agent, dispatcher, collections, claims rep, claims representative, claims assistant, assistant, ice cream, diary queen, panera bread, target corporation, brew, beer, bartender, barback, barista, starbucks, student, work study, internship, intern, experience, professional, trainee, data entry, internship, administration, new graduate, hostess, executive assistant, hostess, sales management, coordinator, cashier, medical sales, distribution, financial, manager, sports, entertainment, international, consultant, real estate, telecommunications, general, retail, business, sports, entertainment, marketing, sports marketing, customer entry level sales, customer service, manager, marketing, student, accounting, entrepreneur, summer job, entry level, sales, marketing, general, retail, restaurant, hospitality, home improvement, construction, management, administrative, administrative assistant, business development, business, internship, advertising, human resources, office manager, administrative assistant, administrator, office management, entry level, retail, insurance, education, outside sales, strategy-planning, project manager, summer employment, promotion, associate degress.



No experience is necessary, though backgrounds in the following are preferred: athletics, sports, sports management, sports marketing, sales, football, hockey, basketball, baseball, lacrosse, rugby, soccer, competition, competitive, coaching, training, teaching, team building, team captain, fraternity, leadership, public speaking, exciting, travel, vacation, traveling, travel agent, outside sales, inside sales, customer service, bartending, bartender, restaurant, restaurant server, restaurant management, retail, philanthropy, fundraising, camping, camp counselor, sports training, fitness, personal trainer, health and wellness, body building, dietician, nutrition, gym, gym membership, membership sales, recruiting, recruitment, team management, swimming, track and field, cross country, volleyball, diving, NCAA, college sports, varsity athletics, varsity sports, college athlete, college athletics, division I, division II, division III, intern, internship, retail, retail management, hotel, hospitality, working out, training, practice, little league, football coach, soccer, soccer coach, eagle scout, boy scout, new grad, december grad, graduate, college graduate




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Job Snapshot

Location US-OH-Reynoldsburg, OHIO
Employment Type Full-Time Employee
Pay Type Year
Pay Rate $35,000.00 - $45,000.00 /Year
Store Type Customer Service, Training, Business Development
Other Compensation: Great Training + Weekly Bonuses

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Terms & Conditions
Snapshot
Confidential
Company:
US-OH-Reynoldsburg, OHIO
Location:
Full-Time Employee
Employment Type:
Year
Pay Type:
$35,000.00 - $45,000.00 /Year
Pay Rate:
Customer Service, Training, Business Development
Store Type:

Job Description

The Client Support Representative will be expected to work well in a team environment and will need to rely on critical thinking, technical ability and public speaking skills to perform the job at the expected level. This position requires a strong ability to sell energy services, as well as the ability to maintain quality relationships with both internal and external customers. Extensive training on our products/services will be provided. The Client Support Representative will also assist with day-to-day account maintenance, as needed.

  • Provide a high level of front-line customer service to all clients.
  • Provide basic service training to other client support representatives
  • Provide professional, prompt and courteous client support by listening to clients and responding in a way that exceeds their expectations.
  • Remain current on all services and competitors prices using available resources throughout the company.



The successful candidate must possess the following skills:

  • Strong customer service skills
  • High level of professionalism and the ability to handle stressful situations with the highest integrity
  • Computer literacy and keyboard skills
  • Organizational skills and attention to detail
  • Excellent verbal and written communication skills
  • Flexible and able to adjust priorities as situation demands
  • Patience to work through complex issues
  • MS Office skills, including: Outlook, Word, and Excel; a strong familiarity with email and internet

Job Requirements

Minimum Qualifications:

  • Associate's Degree or higher (or equivalent experience preferred)
  • Minimum 1 year Customer Service experience (major account experience preferred)
  • Proficiency in SalesForce (would be helpful).


Apply if you have the following experience: customer service, customer service manager, customer service specialists, csr, customer service rep, customer service agent, manager, marketing,
student, accounting, entrepreneur, job, entry level, sales, marketing, general, retail, restaurant, hospitality, home improvement, construction, management, administrative, administrative assistant, business development, business, internship, advertising, human resources, receptionist, entry level, retail, insurance, education, outside sales, insurance sales agent, pharmaceutical sales agent, strategy-planning, project manager, part-time, server, summer employment, promotions, pr, customer service, full-time, restaurant, quality control, assistant, secretary, public relations, summer, salesman, hotel, safety, executive assistant, summer work, communications, training, human resources, office manager, media, general, social services, sales manager, pharmaceutical sales, food services, jobs, summer, recruiter, sales, bartender, general business, project management, hospitality, server, collections, bookkeeper, intern, management trainee, purchasing, full time, part time, bilingual, inventory, recruiter, counselor, travel, teaching, help desk, law enforcement, trainer, media, executive assistant, assistant to executive, president, ceo, manager, management, sales manager, sales management,  ohio state university, wittenburg, ohio state, division 1, athlete, athletic, telecommunications, call center, collections, call center agent, sales agent, call center manager, call center assistant, call center supervisor, call center shift supervisor, call center leader, call center team lead, at & t, retail assistant, assistant store manager, retail manager, retail store, cashier, cash register, hard worker, team player, team, environment, patient services, oracle, speedway llc, giant eagle, wal-mart corporations, corporation, industry, fast food industry,business administration, business management, industry, fast food, drive thru, concession, sports, sporting events, recreation, seo, baseball, track, field, trainer, sales trainer, sales lead, leader, leadership, entrepreneur, entrepreneurship, canibas, college, ehtically, referee, umpire, landscapeing, pizza, delivery, driver, uber, SEO, media, social media, team player, hard worker, good listener, driver, delivery driver, objection, poker, pinterest, graphic design, marketing, communications, hr, human resources assistant, human resources manager, human resources specialists, specialists, rep, representative, agent, dispatcher, collections, claims rep, claims representative, claims assistant, assistant, ice cream, diary queen, panera bread, target corporation, brew, beer, bartender, barback, barista, starbucks, student, work study, internship, intern, experience, professional, trainee, data entry, internship, administration, new graduate, hostess, executive assistant, hostess, sales management, coordinator, cashier, medical sales, distribution, financial, manager, sports, entertainment, international, consultant, real estate, telecommunications, general, retail, business, sports, entertainment, marketing, sports marketing, customer entry level sales, customer service, manager, marketing, student, accounting, entrepreneur, summer job, entry level, sales, marketing, general, retail, restaurant, hospitality, home improvement, construction, management, administrative, administrative assistant, business development, business, internship, advertising, human resources, office manager, administrative assistant, administrator, office management, entry level, retail, insurance, education, outside sales, strategy-planning, project manager, summer employment, promotion, associate degress.



No experience is necessary, though backgrounds in the following are preferred: athletics, sports, sports management, sports marketing, sales, football, hockey, basketball, baseball, lacrosse, rugby, soccer, competition, competitive, coaching, training, teaching, team building, team captain, fraternity, leadership, public speaking, exciting, travel, vacation, traveling, travel agent, outside sales, inside sales, customer service, bartending, bartender, restaurant, restaurant server, restaurant management, retail, philanthropy, fundraising, camping, camp counselor, sports training, fitness, personal trainer, health and wellness, body building, dietician, nutrition, gym, gym membership, membership sales, recruiting, recruitment, team management, swimming, track and field, cross country, volleyball, diving, NCAA, college sports, varsity athletics, varsity sports, college athlete, college athletics, division I, division II, division III, intern, internship, retail, retail management, hotel, hospitality, working out, training, practice, little league, football coach, soccer, soccer coach, eagle scout, boy scout, new grad, december grad, graduate, college graduate




Entry Level Client Support Representative Apply now