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EMC Engineer, 2nd Shift

Job Description

.Position SummaryThis position is responsible for reviewing the accuracy of data and serving as a technical liaison w/clients. Responsibilities include reading and interpreting standards and regulations, conducting technical training, quoting projects, and working with clients to resolve technical problems.Objective Provide proactive technical assistance to clients by identifying and resolving product issues, along with providing timely and accurate test results and information to both internal and external clients that meet or exceed their expectations.Major Roles & Responsibilities
  • Offer problem resolution, as applicable, for any client issues or questions with the aim of enhancing client satisfaction and improving client relations.
  • Understand and interpret standards for appropriate test methods.
  • Reviews contract requirements prior to testing in order to assure adherence to client requirements, and coordinates testing between labs.
  • Evaluate products submitted for testing for quality / safety issues, providing direction to techs.
  • Prepare a variety of samples for testing using prescribed testing methods, following testing standards / specifications, providing direction to techs as required.
  • Conducts testing on a variety of consumer products samples using prescribed testing methods, following testing standards / specifications appropriate to the sample, providing direction to techs.
  • Follows guidelines set forth in the Bureau Veritas Consumer Products Services, Inc Quality Manual and Safety / Chemical Hygiene Plan.
  • Accurately record test data.
  • Evaluate test results data, providing direction to techs and clients.
  • Train on sample preparation method and test methods.
  • Assist with department testing in other areas, providing direction, as required.
  • Prepares and reviews written technical reports and invoices.
  • Organizes and monitors workload to meet or exceed laboratory turn around time and client expectations.
  • Assist in the coordination of technical & administrative aspects of various departmental projects, providing direction to techs.
  • Prepares verbal and written communication to internal and external clients, regarding administrative and technical issues, with direction. Provides technical consultation to internal and external clients in a limited scope with direction from senior staff.
  • Interface with staff members internally and at other locations on interpretations in order to ensure global consistency with direction from senior staff.
  • Research & development of new testing services / methods / procedures / set-ups, in a limited capacity with direction from senior staff.
  • Write, train, implement and update lab procedures, test protocols, and technical procedures.
  • Calibrate, operate, and maintain testing equipment, maintain supplies, lab cleanliness and analytical instrumentation, as required. Identify, troubleshoot and resolve technical issues.
  • Maintain up to date knowledge of current regulations / industry standards and products to be tested.
  • Make recommendations to clients for testing and inspections in a limited scope.
  • Provide interpretations pertaining to compliance, requests, testing issues to clients or client services, in a limited scope.
  • Interacts / participates with industry to review and interpret standards in a limited capacity with direction from senior staff.
  • Assists in developing materials for and conducting client visits and educational tours.
  • Adhere to the requirements of the BV-CPS Quality System & assist w/implementation & maintenance of the Laboratory Quality System.
  • Provide feedback to department Manager regarding departmental systems, processes and recommendations for improvements.
  • Provide technical support to Technicians / External Clients.
  • Provide technical training to internal staff.
  • Other duties as defined by Manager, department needs and workload.
  • Works directly with the client to get further understanding of the client goals and expectations of various projects. Additionally, works with the client after projects are completed to ensure expectations are met or exceeded.
  • Evaluate test data. Provide direction to clients relating to other BV internal lab information, as applicable.
  • Serve as the main technical contact for external and internal clients.
  • Serve as liaison between US clients and BV Global technical testing facilities. Assists in setting company direction for technical interpretations.
  • Provide recommendations/interpretations pertaining to compliance, test requests, and testing issues.
  • Interact/participate with industry to review and interpret standards.
  • Provide support for technical & administrative aspects of various depts. projects, providing direction to other staff members as needed.
  • Key Performance Indicators & Metrics (Criteria for Performance Evaluation)KPI’s for this role will be determined as part of the annual PMP process, but could include:
  • TAT - test reports
  • Report quality yield (Revision %)
  • Knowledge, Skills, Abilities
  • Method development skills
  • Strong written & verbal communications skills including the ability to communicate effectively in a group setting, with colleagues & clients
  • Organizational and time management skills
  • Ability to perform multiple tasks
  • Ability to organize and prioritize workload to meet or exceed deadlines
  • Individual and Team work ethic
  • Demonstrate team leadership
  • Proficiency with Windows, Word & Excel
  • Attention to detail
  • Technical problem solving and process improvement skills
  • Solid working knowledge of UL, ASTM, ANSI and other regulations and standards relating to consumer products preferred
  • Ability to oversee large projects involving multiple staff members
  • Knowledge of statistical analysis tools a plus
  • Strong technical and mechanical aptitude
  • Knowledge of testing consumer products from laboratory / manufacturing / QA / QC perspective preferred
  • Job Requirements

    .Required Skills / Qualifications:
    • 4 year degree in a technical/engineering discipline and up to 2 years related experience; or
    • 2 year degree in a technical/engineering discipline and 3-4 years related experience
    • CQE Preferred

    Go Beyond. www.superiorjobs.com.
    EEO Employer - Minorities / Females / Disabled / Veterans / Sexual Orientation / Gender Identity.

    Job Snapshot

    Location US-MA-LITTLETON
    Employment Type Full-Time Employee
    Pay Type Year
    Pay Rate N/A
    Store Type Engineering
    Apply

    Company Overview

    Acara Solutions

    Acara understands that finding that rewarding next step along your career path can be challenging. We also understand the legwork that goes into being your career advocate. Our award-winning recruiters focus on the candidate experience, getting to know you and your goals, both long- and short-term. They get to know your skills and your growth trajectory so that they not only can represent you in front of our more than 1,000 customers with opportunities across North America, but also connect you with the best-fit role. After all, optimal workforce experiences come when employees are matched with companies who need—and value—their skills and contributions. Learn More

    Contact Information

    US-MA-LITTLETON
    Snapshot
    Acara Solutions
    Company:
    US-MA-LITTLETON
    Location:
    Full-Time Employee
    Employment Type:
    Year
    Pay Type:
    N/A
    Pay Rate:
    Engineering
    Store Type:

    Job Description

    .Position SummaryThis position is responsible for reviewing the accuracy of data and serving as a technical liaison w/clients. Responsibilities include reading and interpreting standards and regulations, conducting technical training, quoting projects, and working with clients to resolve technical problems.Objective Provide proactive technical assistance to clients by identifying and resolving product issues, along with providing timely and accurate test results and information to both internal and external clients that meet or exceed their expectations.Major Roles & Responsibilities
  • Offer problem resolution, as applicable, for any client issues or questions with the aim of enhancing client satisfaction and improving client relations.
  • Understand and interpret standards for appropriate test methods.
  • Reviews contract requirements prior to testing in order to assure adherence to client requirements, and coordinates testing between labs.
  • Evaluate products submitted for testing for quality / safety issues, providing direction to techs.
  • Prepare a variety of samples for testing using prescribed testing methods, following testing standards / specifications, providing direction to techs as required.
  • Conducts testing on a variety of consumer products samples using prescribed testing methods, following testing standards / specifications appropriate to the sample, providing direction to techs.
  • Follows guidelines set forth in the Bureau Veritas Consumer Products Services, Inc Quality Manual and Safety / Chemical Hygiene Plan.
  • Accurately record test data.
  • Evaluate test results data, providing direction to techs and clients.
  • Train on sample preparation method and test methods.
  • Assist with department testing in other areas, providing direction, as required.
  • Prepares and reviews written technical reports and invoices.
  • Organizes and monitors workload to meet or exceed laboratory turn around time and client expectations.
  • Assist in the coordination of technical & administrative aspects of various departmental projects, providing direction to techs.
  • Prepares verbal and written communication to internal and external clients, regarding administrative and technical issues, with direction. Provides technical consultation to internal and external clients in a limited scope with direction from senior staff.
  • Interface with staff members internally and at other locations on interpretations in order to ensure global consistency with direction from senior staff.
  • Research & development of new testing services / methods / procedures / set-ups, in a limited capacity with direction from senior staff.
  • Write, train, implement and update lab procedures, test protocols, and technical procedures.
  • Calibrate, operate, and maintain testing equipment, maintain supplies, lab cleanliness and analytical instrumentation, as required. Identify, troubleshoot and resolve technical issues.
  • Maintain up to date knowledge of current regulations / industry standards and products to be tested.
  • Make recommendations to clients for testing and inspections in a limited scope.
  • Provide interpretations pertaining to compliance, requests, testing issues to clients or client services, in a limited scope.
  • Interacts / participates with industry to review and interpret standards in a limited capacity with direction from senior staff.
  • Assists in developing materials for and conducting client visits and educational tours.
  • Adhere to the requirements of the BV-CPS Quality System & assist w/implementation & maintenance of the Laboratory Quality System.
  • Provide feedback to department Manager regarding departmental systems, processes and recommendations for improvements.
  • Provide technical support to Technicians / External Clients.
  • Provide technical training to internal staff.
  • Other duties as defined by Manager, department needs and workload.
  • Works directly with the client to get further understanding of the client goals and expectations of various projects. Additionally, works with the client after projects are completed to ensure expectations are met or exceeded.
  • Evaluate test data. Provide direction to clients relating to other BV internal lab information, as applicable.
  • Serve as the main technical contact for external and internal clients.
  • Serve as liaison between US clients and BV Global technical testing facilities. Assists in setting company direction for technical interpretations.
  • Provide recommendations/interpretations pertaining to compliance, test requests, and testing issues.
  • Interact/participate with industry to review and interpret standards.
  • Provide support for technical & administrative aspects of various depts. projects, providing direction to other staff members as needed.
  • Key Performance Indicators & Metrics (Criteria for Performance Evaluation)KPI’s for this role will be determined as part of the annual PMP process, but could include:
  • TAT - test reports
  • Report quality yield (Revision %)
  • Knowledge, Skills, Abilities
  • Method development skills
  • Strong written & verbal communications skills including the ability to communicate effectively in a group setting, with colleagues & clients
  • Organizational and time management skills
  • Ability to perform multiple tasks
  • Ability to organize and prioritize workload to meet or exceed deadlines
  • Individual and Team work ethic
  • Demonstrate team leadership
  • Proficiency with Windows, Word & Excel
  • Attention to detail
  • Technical problem solving and process improvement skills
  • Solid working knowledge of UL, ASTM, ANSI and other regulations and standards relating to consumer products preferred
  • Ability to oversee large projects involving multiple staff members
  • Knowledge of statistical analysis tools a plus
  • Strong technical and mechanical aptitude
  • Knowledge of testing consumer products from laboratory / manufacturing / QA / QC perspective preferred
  • Job Requirements

    .Required Skills / Qualifications:
    • 4 year degree in a technical/engineering discipline and up to 2 years related experience; or
    • 2 year degree in a technical/engineering discipline and 3-4 years related experience
    • CQE Preferred

    Go Beyond. www.superiorjobs.com.
    EEO Employer - Minorities / Females / Disabled / Veterans / Sexual Orientation / Gender Identity.
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    EMC Engineer, 2nd Shift Apply now