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Customer Success Technicians

Job Description


SNI Companies is seeking several Customer/Technical Support Representatives in the Sanford area. This is a contract to hire opportunity for a growing software company. The ideal candidate will be looking for growth and long term stability.

The starting pay is $15.00 per hour, but depending on technical support experience the pay could be as high as $17.00 per hour.

Schedule: Monday-Friday from 10AM-6:30PM. (30 minutes for lunch)

Responsibilities & Requirements:
- Strong customer service skills: positive attitude and strong phone etiquette
- Gather customer information to determine the symptoms of the issue
- Answer technical support questions related to products and hardware as well as explain product features
- Focused mindset
- Strong note taking skills
- Strong typing skills (35 words per minute and higher)
- Ability to communicate clearly verbally and written
- Must have the willingness and flexibility to stay late to ensure customer issues are resolved
- At least 1 full year of call center experience
- Technical support experience preferred

Job Requirements

 

Job Snapshot

Location US-FL-Sanford
Employment Type Full-Time Employee
Pay Type Year
Pay Rate N/A
Store Type Customer Service, Information Technology
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Company Overview

Staffing Now

STAFFING NOW® is one of the fastest growing administrative recruitment services in the country. We specialize in matching administrative professionals with the right temporary or full-time job opportunities in a variety of clients in all industries. Staffing Now can help you build your career! SNI Companies®, the parent company of Staffing Now specializes in the placement of Accounting & Finance and IT candidates on a temporary and full-time basis through its Accounting Now and SNI Technology. Learn More

Contact Information

US-FL-Sanford
Staffing Now
Snapshot
Staffing Now
Company:
US-FL-Sanford
Location:
Full-Time Employee
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Customer Service, Information Technology
Store Type:

Job Description


SNI Companies is seeking several Customer/Technical Support Representatives in the Sanford area. This is a contract to hire opportunity for a growing software company. The ideal candidate will be looking for growth and long term stability.

The starting pay is $15.00 per hour, but depending on technical support experience the pay could be as high as $17.00 per hour.

Schedule: Monday-Friday from 10AM-6:30PM. (30 minutes for lunch)

Responsibilities & Requirements:
- Strong customer service skills: positive attitude and strong phone etiquette
- Gather customer information to determine the symptoms of the issue
- Answer technical support questions related to products and hardware as well as explain product features
- Focused mindset
- Strong note taking skills
- Strong typing skills (35 words per minute and higher)
- Ability to communicate clearly verbally and written
- Must have the willingness and flexibility to stay late to ensure customer issues are resolved
- At least 1 full year of call center experience
- Technical support experience preferred

Job Requirements

 
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Customer Success Technicians Apply now