The #1 Site for Internships and Entry Level Jobs - search all Internships and Entry Level jobs.

Customer Service and Sales Representative

Job Description

Overview


DOING BUSINESS WITH PEOPLE, FOR PEOPLE.

Teleperformance is a global leader in providing exceptional omnichannel customer experiences since 1978. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world’s population. This kind of growth wouldn’t have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success.

 

Your Impact

Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.



Responsibilities

PRIMARY DUTIES, RESPONSIBILITIES AND REQUIREMENTS

  • Appropriately communicate with customers
  • Respond respectively, carefully and effectively to handle all customer inquiries via phone and email
  • Provide excellent customer service through active listening regarding sales
  • Maintain confidentiality and security of customer information and sales leads
  • Follow up on customer inquiries in a timely manner
  • Proactively aim to resolve issues on the first call
  • Logical problem-solving skills and ability to multi-task


Qualifications

What We’re Looking for

  • 6 months customer service experience including sales
  • High School Diploma or GED
  • Over 18 years of age
  • Typing 35wpm
  • Provide high speed internet access in your home
  • Must provide proof of internet connection and speed to be considered
  • Must be available to attend one of our classes, and attend all training sessions, without any absence
  • Be proficient in computer operation and website navigation
  • Must be able to multi-task between multiple computer programs and websites
  • Able to work independently
  • Have excellent customer communications skills, both oral and written
  • Knowledge of general office PC-based programs, including MS Word, Excel, PowerPoint, and Outlook
  • Ability to work in an constantly changing and fast paced environment
  • Strong judgment and decision-making skills
  • Superior negotiating skills
  • Strong listening skills

This is a work-from-home position. Computer equipment and software provided. Candidates must provide high-speed internet access.


Being One of Our People

It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That’s why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.


 Teleperformance is an Equal Opportunity Employer

Job Requirements

 

Job Snapshot

Location US-TN-Memphis
Employment Type Full-Time Employee
Pay Type Year
Pay Rate N/A
Store Type Sales, Customer Service
Apply

Company Overview

Teleperformance - Niche

Teleperformance looks forward to hiring qualified applicants and we want all applicants to know the following: It has come to our attention that certain unscrupulous people are impersonating Teleperformance Recruiters. Teleperformance DOES NOT require an application fee, equipment fee, or any money, in order to apply for a job or become an employee of the company. Also, please note that any official eMail correspondence from Teleperformance Recruiters will ALWAYS come from a Teleperformance.com address. We DO NOT use personal eMail addresses to send official correspondence. Learn More

Contact Information

US-TN-Memphis

Snapshot
Teleperformance - Niche
Company:
US-TN-Memphis
Location:
Full-Time Employee
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Sales, Customer Service
Store Type:

Job Description

Overview


DOING BUSINESS WITH PEOPLE, FOR PEOPLE.

Teleperformance is a global leader in providing exceptional omnichannel customer experiences since 1978. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world’s population. This kind of growth wouldn’t have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success.

 

Your Impact

Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.



Responsibilities

PRIMARY DUTIES, RESPONSIBILITIES AND REQUIREMENTS

  • Appropriately communicate with customers
  • Respond respectively, carefully and effectively to handle all customer inquiries via phone and email
  • Provide excellent customer service through active listening regarding sales
  • Maintain confidentiality and security of customer information and sales leads
  • Follow up on customer inquiries in a timely manner
  • Proactively aim to resolve issues on the first call
  • Logical problem-solving skills and ability to multi-task


Qualifications

What We’re Looking for

  • 6 months customer service experience including sales
  • High School Diploma or GED
  • Over 18 years of age
  • Typing 35wpm
  • Provide high speed internet access in your home
  • Must provide proof of internet connection and speed to be considered
  • Must be available to attend one of our classes, and attend all training sessions, without any absence
  • Be proficient in computer operation and website navigation
  • Must be able to multi-task between multiple computer programs and websites
  • Able to work independently
  • Have excellent customer communications skills, both oral and written
  • Knowledge of general office PC-based programs, including MS Word, Excel, PowerPoint, and Outlook
  • Ability to work in an constantly changing and fast paced environment
  • Strong judgment and decision-making skills
  • Superior negotiating skills
  • Strong listening skills

This is a work-from-home position. Computer equipment and software provided. Candidates must provide high-speed internet access.


Being One of Our People

It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That’s why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.


 Teleperformance is an Equal Opportunity Employer

Job Requirements

 
Mxk07x6kknd1z74sfnb
CareerRookie Advice

For your privacy and protection, when applying to a job online: Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn More

By applying to a job using careerrookie.com you are agreeing to comply with and be subject to the workinretail.com Terms and Conditions for use of our website. To use our website, you must agree with theTerms & Conditionsand both meet and comply with their provisions.
Customer Service and Sales Representative Apply now