Currently hiring for Customer Service Representatives in the Richmond, VA area!
Job Responsibilities include:
* Inbound Scheduling and Dispatch for HVAC and Commercial plumbing.
* Call are High Volume (80-150 calls daily)
* Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using telephones
* Arrange for necessary repairs in order to restore service and schedules
* Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors using telephones or two-way radios.
* Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment.
* Receive or prepare work orders.
* Oversee all communications within specifically assigned territories.
Shift: 10:30AM-7PM (Monday-Friday)- occasional weekends
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.