> Provides general program information for Hoosier Healthwise and the Indiana Care Select, and HIP program and mails applications and program materials upon request.
> Educates members on managed care, continuous enrollment materials, and annual enrollment.
> Provides general program information for the Indiana Health Coverage Programs.
> Processes member enrollments, PMP selections, and changes.
> Verifies member eligibility in IndianaAIM. Sends update notices to the Division of Family Resources as necessary.
> Administers the Health Needs Screening for all Hoosier Healthwise enrollees, provides additional information to those who may have special needs and makes referrals to other agencies or programs as necessary.
> Enters data into MAXe system as needed.
> Maintains current working knowledge of community resources, procedures and policies, and program information, referring to outside sources as needed.
> Meets all standards established for this position as outlined in the attached performance criteria.
> Performs other duties as assigned by project management.