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Customer Service Representative

Job Description

Customer Service Representative (CSR) | NEW OFFICE LAUNCH


Job Type: Part-time and/or Full-time


Salary: Between $300.00 - $700.00 /week dependent on hours worked


Office Location: Manhattan, NY




Job Summary




At Wrapped Experience, our mission is to create an experience around a brand, to interact and build a relationship between customers and our clients. By taking a brand directly to the customers through person to person interaction, not only can we control the way a brand is perceived but we can also evolve a campaign over time based on user feedback.




Customer Service Responsibilities and Duties:


⦁ Be a CSR in our booming new booming industry


⦁ Research our clients both face to face and online


⦁ Learn how to deliver great customer service to both new and existing clients.


⦁ Attend daily training sessions with managers and account executives.


⦁ Design our client's campaigns


⦁ We provide experiential services. i.e pop-ups, live activations, and events


⦁ We raise awareness, create user friendly-basis, and doing live activations for our clients




Customer Service Representative Qualifications and Skills:


⦁ Ability to work flexible hours and days, including some weekends


⦁ Commitment to following program guidelines to protect the brand and program integrity


⦁ Excellent communication skills—including formal presentation and training skills


⦁ Interpersonal savvy when interacting with internal employees, external customers, and virtual team members as well as management and other CSRs.


⦁ Ability to be self-motivated and work independently with little supervision, consistently reporting back to the program about campaign effectiveness


⦁ Excellent time-management, organization, planning, and implementation skills


⦁ Highly motivated to achieve, with the ability to solve problems and overcome CSR obstacles


⦁ High level of ethics, values, integrity, and trust


⦁ Sales and marketing experience a plus



Job Requirements

What we are looking for with you as our potential new CSR!


⦁ As an individual do you take every experience as an opportunity to learn, improve your customer service and sales technique for the next person you meet!


⦁ You have awesome communications skills and are excited to lead training and demos and to present in front of large groups of potential customers!


⦁ You’re an idea generator, someone who can solve problems on the fly and properly use your resources and ask for help when needed.


⦁ You’re self-reliant and can effectively prioritize and manage your time through your calendar, allowing you to juggle a lot at once.


⦁ You have a passion for new booming industries like the meal kit delivery




Customer Service Representative Requirements:


⦁ For legal reasons, applicants must be 18 or older


⦁ For our international applicants, please keep in mind, we are unable to provide sponsorships at the current moment.




If you love what you've read so far, WHAT ARE YOU WAITING FOR? Just hit the APPLY button and find us on Linkedin.



Job Snapshot

Location US-NJ-Jersey City
Employment Type Full-Time/Part-Time Employee
Pay Type Year
Pay Rate $32,000.00 - $48,000.00 /Year
Store Type Admin - Clerical, Customer Service, Hospitality - Hotel
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Company Overview

Wrapped

Through delivering your message face to face, we ensure that every ‘advert’ is unique to that person, that no two experiences will be the same. It means we can alter perceptions, interact, create something memorable and, most importantly, drive the audience to take action and become a customer of your product or service. Imagine if your marketing was able to use humor, to ask questions, to connect with a degree of intelligence and poise that would be impossible through most mediums; what’s the ROI on making a genuine impact on your audience? We allow your marketing to connect with people in just that way. Learn More

Contact Information

US-NJ-Jersey City
Snapshot
Wrapped
Company:
US-NJ-Jersey City
Location:
Full-Time/Part-Time Employee
Employment Type:
Year
Pay Type:
$32,000.00 - $48,000.00 /Year
Pay Rate:
Admin - Clerical, Customer Service, Hospitality - Hotel
Store Type:

Job Description

Customer Service Representative (CSR) | NEW OFFICE LAUNCH


Job Type: Part-time and/or Full-time


Salary: Between $300.00 - $700.00 /week dependent on hours worked


Office Location: Manhattan, NY




Job Summary




At Wrapped Experience, our mission is to create an experience around a brand, to interact and build a relationship between customers and our clients. By taking a brand directly to the customers through person to person interaction, not only can we control the way a brand is perceived but we can also evolve a campaign over time based on user feedback.




Customer Service Responsibilities and Duties:


⦁ Be a CSR in our booming new booming industry


⦁ Research our clients both face to face and online


⦁ Learn how to deliver great customer service to both new and existing clients.


⦁ Attend daily training sessions with managers and account executives.


⦁ Design our client's campaigns


⦁ We provide experiential services. i.e pop-ups, live activations, and events


⦁ We raise awareness, create user friendly-basis, and doing live activations for our clients




Customer Service Representative Qualifications and Skills:


⦁ Ability to work flexible hours and days, including some weekends


⦁ Commitment to following program guidelines to protect the brand and program integrity


⦁ Excellent communication skills—including formal presentation and training skills


⦁ Interpersonal savvy when interacting with internal employees, external customers, and virtual team members as well as management and other CSRs.


⦁ Ability to be self-motivated and work independently with little supervision, consistently reporting back to the program about campaign effectiveness


⦁ Excellent time-management, organization, planning, and implementation skills


⦁ Highly motivated to achieve, with the ability to solve problems and overcome CSR obstacles


⦁ High level of ethics, values, integrity, and trust


⦁ Sales and marketing experience a plus



Job Requirements

What we are looking for with you as our potential new CSR!


⦁ As an individual do you take every experience as an opportunity to learn, improve your customer service and sales technique for the next person you meet!


⦁ You have awesome communications skills and are excited to lead training and demos and to present in front of large groups of potential customers!


⦁ You’re an idea generator, someone who can solve problems on the fly and properly use your resources and ask for help when needed.


⦁ You’re self-reliant and can effectively prioritize and manage your time through your calendar, allowing you to juggle a lot at once.


⦁ You have a passion for new booming industries like the meal kit delivery




Customer Service Representative Requirements:


⦁ For legal reasons, applicants must be 18 or older


⦁ For our international applicants, please keep in mind, we are unable to provide sponsorships at the current moment.




If you love what you've read so far, WHAT ARE YOU WAITING FOR? Just hit the APPLY button and find us on Linkedin.



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