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Customer Service Representative - SiriusXM

Job Description

Are you a dedicated, enthusiastic and energetic individual looking for an opportunity where you can be recognized for your achievements?  If you want to work with people who are passionate about what they do, then look no further and join us!


DialAmerica is seeking Call Center Agents to join our growing team of professionals. As a Call Center Agent you will be responsible for contacting customers using effective communication and engaging the prospective customer to offer client product upgrades and services.


We are looking for high-energy individuals who are conversational, articulate and engaging who possesses a positive attitude. If you fit that description and are looking for flexibility, convenience  with a great environment in a family atmosphere, then this role is the ideal opportunity for you!



Additional responsibilities for the position include: 


  • Continually maintain a working knowledge of our client's products, services and promotions

  • Maintain high quality standards while making recommendations according to customer's needs

  • Ensure a positive customer experience by educating customers on the features and benefits of additional services.

  • Update customer accounts accurately and efficiently




We Offer
   :  


  • Permanent Part-time hours with additional hours  opportunities up to 35+

  • Flexible AM and PM shifts available

  • Guaranteed weekly pay plus performance incentives

  • Referral bonus, incentives and promotions

  • Flexibility in scheduling

  • 401(k) plan

  • Paid on the job training, weekly pay checks and direct deposit

  • Friendly team environment

  • Supportive and motivating staff to help you succeed

  • Positive, professional, and upbeat work environment

  • Opportunities for advancement - we promote from within

  • Opportunity to receive FREE Sirius XM subscription

  • Health care coverage available after 3 months

Job Requirements

Job Requirements:



  • Computer proficiency in a Windows PC environment

  • Reliable and dependable work habits

  • Ability to provide a positive customer experience

  • Willingness to learn

  • Background check required



Apply Today!
DialAmerica - The Best Job In Town! With a variety of work schedules, competitive compensation and amazing growth opportunities, we invite you to bring your skills and expertise to our team.



DialAmerica is one of the nation's largest teleservices companies, setting the industry standard for over 50 years. Headquartered in Mahwah, New Jersey, we have over 19 call centers from coast to coast. Our more than 3,800 employees work for a diverse portfolio of clients in multiple industry sectors including financial services, communications, healthcare, pharmaceutical, technology, energy, retail, government and fundraising.
 

Job Snapshot

Location US-FL-Port Richey
Employment Type Part-Time Employee
Pay Type Hour
Pay Rate $8.50 - $12.00 /Hour
Store Type Customer Service, Sales, Marketing
Other Compensation: Base pay + incentives, up to $13 an hour
Apply

Company Overview

DialAmerica, Inc. Career Rookie

DialAmerica is one of the nation's largest teleservices companies, setting the industry standard for over 50 years. Headquartered in Mahwah, New Jersey, we have over 20 call centers from coast to coast. Our more than 3,800 employees work for a diverse portfolio of clients in multiple industry sectors including financial services, communications, healthcare, pharmaceutical, technology, energy, retail, government and fundraising. Learn More

Contact Information

US-FL-Port Richey
Nikki Dorsey
727-817-0059
6022760714
Snapshot
DialAmerica, Inc. Career Rookie
Company:
US-FL-Port Richey
Location:
Part-Time Employee
Employment Type:
Hour
Pay Type:
$8.50 - $12.00 /Hour
Pay Rate:
Customer Service, Sales, Marketing
Store Type:

Job Description

Are you a dedicated, enthusiastic and energetic individual looking for an opportunity where you can be recognized for your achievements?  If you want to work with people who are passionate about what they do, then look no further and join us!


DialAmerica is seeking Call Center Agents to join our growing team of professionals. As a Call Center Agent you will be responsible for contacting customers using effective communication and engaging the prospective customer to offer client product upgrades and services.


We are looking for high-energy individuals who are conversational, articulate and engaging who possesses a positive attitude. If you fit that description and are looking for flexibility, convenience  with a great environment in a family atmosphere, then this role is the ideal opportunity for you!



Additional responsibilities for the position include: 


  • Continually maintain a working knowledge of our client's products, services and promotions

  • Maintain high quality standards while making recommendations according to customer's needs

  • Ensure a positive customer experience by educating customers on the features and benefits of additional services.

  • Update customer accounts accurately and efficiently




We Offer
   :  


  • Permanent Part-time hours with additional hours  opportunities up to 35+

  • Flexible AM and PM shifts available

  • Guaranteed weekly pay plus performance incentives

  • Referral bonus, incentives and promotions

  • Flexibility in scheduling

  • 401(k) plan

  • Paid on the job training, weekly pay checks and direct deposit

  • Friendly team environment

  • Supportive and motivating staff to help you succeed

  • Positive, professional, and upbeat work environment

  • Opportunities for advancement - we promote from within

  • Opportunity to receive FREE Sirius XM subscription

  • Health care coverage available after 3 months

Job Requirements

Job Requirements:



  • Computer proficiency in a Windows PC environment

  • Reliable and dependable work habits

  • Ability to provide a positive customer experience

  • Willingness to learn

  • Background check required



Apply Today!
DialAmerica - The Best Job In Town! With a variety of work schedules, competitive compensation and amazing growth opportunities, we invite you to bring your skills and expertise to our team.



DialAmerica is one of the nation's largest teleservices companies, setting the industry standard for over 50 years. Headquartered in Mahwah, New Jersey, we have over 19 call centers from coast to coast. Our more than 3,800 employees work for a diverse portfolio of clients in multiple industry sectors including financial services, communications, healthcare, pharmaceutical, technology, energy, retail, government and fundraising.
 

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Customer Service Representative - SiriusXM Apply now