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Customer Service Representative / Pharma / Healthcare background / Bilingual in Spanish

Job Description

CUSTOMER SERVICE REPRESENTATIVE NEEDED IN PLAINSBORO, NJ


We are looking for a Customer Service Representative to join an awesome team in a Worldwide Pharmaceutical Corporation. This is an immediate need. Please apply today!


APPLICATION REQUIREMENTS:

  • Must have experience working in Pharma or Healthcare Companies.
  • Bilingual in Spanish is a huge plus.


JOB DETAILS:

Location: Plainsboro, NJ

Client Industry: A Worldwide Pharmaceutical Corporation.

Top Requirements: Pharma or Healthcare industry experience and Bilingual in Spanish

Duration: 12+ Months Possible Temp to Perm

Pay Rate: $25.73/hr - $37.50/hr

Job Description:

  • Responsible for assisting patient and HCP customers with inquiries related to company information, product information inquiries, product and device use, literature requests, savings offers, and assistance with other products and services.
  • Responsible for the identification, reporting and documenting of product adverse events, product technical complaints, and other safety information.
  • The primary focus is to deliver an optimal customer experience and build customer loyalty through telephone interactions, email, postal mail, and emerging communications such as chat, text, and social media.
  • Obtain and document all information from customers regarding adverse events, product technical complaints, and other safety information, and advise of replacement /return procedures.
  • Provide technical assistance to customers related to product or promotional website issues.
  • May conduct outbound telemarketing projects or conduct surveys with customers.

Job Requirements

APPLICATION REQUIREMENTS:

  • Must have experience working in Pharma or Healthcare Companies.
  • Bilingual in Spanish is a huge plus.

Job Snapshot

Location US-NJ-Plainsboro Township
Employment Type Full-Time Employee
Pay Type Hour
Pay Rate $25.73 - $37.50 /Hour
Store Type Customer Service, Health Care, Pharmaceutical
Apply

Company Overview

American Cybersystems, Inc. (ACS Group)

ACS Group provides services to Fortune 1000 companies across various industry verticals. With a proven track record of managing project demands while improving the efficiency, productivity and profitability of new and existing projects through process improvement, ACS Group is consistently recognized for identifying and implementing strategic solutions that create and preserve long-term business value. Learn More

Contact Information

US-NJ-Plainsboro Township
Ayan Bera
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Snapshot
American Cybersystems, Inc. (ACS Group)
Company:
US-NJ-Plainsboro Township
Location:
Full-Time Employee
Employment Type:
Hour
Pay Type:
$25.73 - $37.50 /Hour
Pay Rate:
Customer Service, Health Care, Pharmaceutical
Store Type:

Job Description

CUSTOMER SERVICE REPRESENTATIVE NEEDED IN PLAINSBORO, NJ


We are looking for a Customer Service Representative to join an awesome team in a Worldwide Pharmaceutical Corporation. This is an immediate need. Please apply today!


APPLICATION REQUIREMENTS:

  • Must have experience working in Pharma or Healthcare Companies.
  • Bilingual in Spanish is a huge plus.


JOB DETAILS:

Location: Plainsboro, NJ

Client Industry: A Worldwide Pharmaceutical Corporation.

Top Requirements: Pharma or Healthcare industry experience and Bilingual in Spanish

Duration: 12+ Months Possible Temp to Perm

Pay Rate: $25.73/hr - $37.50/hr

Job Description:

  • Responsible for assisting patient and HCP customers with inquiries related to company information, product information inquiries, product and device use, literature requests, savings offers, and assistance with other products and services.
  • Responsible for the identification, reporting and documenting of product adverse events, product technical complaints, and other safety information.
  • The primary focus is to deliver an optimal customer experience and build customer loyalty through telephone interactions, email, postal mail, and emerging communications such as chat, text, and social media.
  • Obtain and document all information from customers regarding adverse events, product technical complaints, and other safety information, and advise of replacement /return procedures.
  • Provide technical assistance to customers related to product or promotional website issues.
  • May conduct outbound telemarketing projects or conduct surveys with customers.

Job Requirements

APPLICATION REQUIREMENTS:

  • Must have experience working in Pharma or Healthcare Companies.
  • Bilingual in Spanish is a huge plus.

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Customer Service Representative / Pharma / Healthcare background / Bilingual in Spanish Apply now