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Customer Service Assistant Manager

Job Description

Customer Service Assistant Manager

We are looking for a full time employee who will provide customer service and customer support to the organization. This position will initiate and/or implements sales support action items as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained.  Full training is provided in energy services to inform, assist and educate customers on services work. All candidates must be well spoken and able to present him/herself to others in a professional manner.

Customer Service Assistant Manager

Tasks and Responsibilities of a Customer Service Assistant Manager

  • Interact with customers daily to inform of client products and services
  • Perform a needs assessment of the customer and recommend services
  • Ensure and provide quality service to external customers.
  • Answer all customer inquiries in professional manner.
  • Process orders with high level accuracy.
  • Maintain a positive representation of the company and associated brands at all times.
  • Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into successful, professional Customer Service / Customer Retention position
  • Creating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction.
  • Monitor individual progress to provide coaching opportunities and to understand employee developmental needs.
  • Participation in morning meetings including: role-play scenarios, product knowledge, and psychology of customer service behavior training

 
Customer Service Assistant Manager

Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Promotion and pay are based on performance. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty.

Customer Service Assistant Manager

Job Requirements

We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our sales team. Assistant Managers will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable, and comfortable working in a team environment with a focus on customer satisfaction and professional development.

Requirements of a Customer Service Assistant Manager:



  • Must have great attention to detail.

  • Must be a team player.

  • Previous customer service and sales experience is a plus.

  • Must have strong communications skills.

  • Must be organized.

  • Must be personable and comfortable interacting with customers daily.




Qualifications for a Customer Service Assistant Manager:



  • Desire to participate in professional development and take on new responsibilities

  • Self-motivated and comfortable working both independently and as part of a team

  • Customer service or customer relationship experience

  • Ability to perform at a high level in a fast paced environment

  • Degree preferred




Position Benefits of a Customer Service Assistant Manager:



  • Competitive salary

  • No glass ceiling advancement

  • Uncapped bonuses & incentive plan

  • Company events




Customer Service Assistant Manager



Candidates with the following interest should apply:

restaurant, customer service evaluation, customer loyalty, customer service adviser, sales, full time, entry level, customer service analyst, customer service associate, sales, customer service consultant, customer relationship adviser, sales, full time, entry level, customer relationship management, marketing management, hospitality, customer service, business management, business to business sales, Outside sales, Marketing and advertising specialists, Entry level sales and Marketing, Sports minded individuals, Management training, Training others, Marketing reps, Consulting, Business Development, Marketing coordinator, Cleveland, Parma, Seven Hills, Independence, Lakewood, Westlake, Avon Lake, Rocky River, Avon, North Olmsted, Akron, North Ridgeville, Oberlin, Stow, Twinsburg, Solon, Fairlawn, Copley, Medina, Streetsborro, Kent, Brunswick, Lodi, Garfield, Bedford, Beechwood, South Euclid, Euclid, Cleveland, Cleveland Heights, University Heights., Tremont, Ohio city, Twinsburg, north Olmsted, north Royalton, canton, Mansfield, valley city, Columbia station, Olmsted falls, Barberton, Ravenna, Hartville, portage lakes, Kent, Ellet, Cuyahoga falls, Greene, Richfield, sagamore hills, Seven Hills, Hudson, Wadsworth, Fairlawn, Akron, Berea, North Olmsted, North Ridgeville, Canton, Canal Fulton, Brecksville, Broadview Heights, Tallmadge, Rocky River, Westlake, Brookpark, Parma, Parma Heights, Valley View, Macedonia, Aurora, Middleburg Heights, North Canton, 

, retail account manager, retail manager, retail assistant manager, hotel manager, hotel assistant manager, restaurant supervisor, restaurant assistant manager, restaurant manager, food industry, wine representative, restaurant owner, part time retail, part time hotel, valet, valet supervisor, valet manager Entry level sales Entry level sales person Entry level sales rep Outside sales Entry level outside sales rep Outside sales rep Sales and marketing Team player Sales Entry level sales and mktg Sports-oriented Help wanted New grad Part-time Full-time, entry level restaurant, entry level server, full time entry level waitress, full time waiter, full time hostess, entry level full time host, entry level full time retail, entry level full time barista, entry level full time bartender, entry level full time trainer, entry level busser, full-time, Sales & marketing admin, sales & marketing administrator. sales & marketing director, sales & marketing manager, sales account manager, sales administrator, sales analyst, sales and marketing, sales and marketing admin, fun, growth, expansion, advancement, money, team , entry level, sales, marketing, customer service, advertising, clients, sports, , sports marketing, full time, part time, internships, interns, college, sports, restaurant, hospitality, retail, cashier, server, promotional sales, public relations, client relations, clients, advertising, restaurant, mass communications, business administration, recruiter, internships, interns, college graduates, retail, sales, promotional sales, other. marketing, events, promotions, sales, customer service, public relations, retail restaurant.






Job Snapshot

Location US-OH-Brookpark, Westpark, Fairview Park
Employment Type Full-Time Employee
Pay Type Year
Pay Rate $37,000.00 - $52,000.00 /Year
Store Type Customer Service, Other
Other Compensation: Plus Commission
Apply

Company Overview

Stand Up Management

Stand Up Management is a company that thrives on building relationships for clients looking to expand. We are one of the leading sales and management firms in Cleveland, OH. Our strategy is to provide a working environment that promotes fun, innovative ideas and growth from within the company. Our relationships with leading telecommunication and energy companies gives us the stability needed to expand into more Markets. Learn More

Contact Information

US-OH-Brookpark, Westpark, Fairview Park
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Snapshot
Stand Up Management
Company:
US-OH-Brookpark, Westpark, Fairview Park
Location:
Full-Time Employee
Employment Type:
Year
Pay Type:
$37,000.00 - $52,000.00 /Year
Pay Rate:
Customer Service, Other
Store Type:

Job Description

Customer Service Assistant Manager

We are looking for a full time employee who will provide customer service and customer support to the organization. This position will initiate and/or implements sales support action items as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained.  Full training is provided in energy services to inform, assist and educate customers on services work. All candidates must be well spoken and able to present him/herself to others in a professional manner.

Customer Service Assistant Manager

Tasks and Responsibilities of a Customer Service Assistant Manager

  • Interact with customers daily to inform of client products and services
  • Perform a needs assessment of the customer and recommend services
  • Ensure and provide quality service to external customers.
  • Answer all customer inquiries in professional manner.
  • Process orders with high level accuracy.
  • Maintain a positive representation of the company and associated brands at all times.
  • Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into successful, professional Customer Service / Customer Retention position
  • Creating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction.
  • Monitor individual progress to provide coaching opportunities and to understand employee developmental needs.
  • Participation in morning meetings including: role-play scenarios, product knowledge, and psychology of customer service behavior training

 
Customer Service Assistant Manager

Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Promotion and pay are based on performance. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty.

Customer Service Assistant Manager

Job Requirements

We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our sales team. Assistant Managers will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable, and comfortable working in a team environment with a focus on customer satisfaction and professional development.

Requirements of a Customer Service Assistant Manager:



  • Must have great attention to detail.

  • Must be a team player.

  • Previous customer service and sales experience is a plus.

  • Must have strong communications skills.

  • Must be organized.

  • Must be personable and comfortable interacting with customers daily.




Qualifications for a Customer Service Assistant Manager:



  • Desire to participate in professional development and take on new responsibilities

  • Self-motivated and comfortable working both independently and as part of a team

  • Customer service or customer relationship experience

  • Ability to perform at a high level in a fast paced environment

  • Degree preferred




Position Benefits of a Customer Service Assistant Manager:



  • Competitive salary

  • No glass ceiling advancement

  • Uncapped bonuses & incentive plan

  • Company events




Customer Service Assistant Manager



Candidates with the following interest should apply:

restaurant, customer service evaluation, customer loyalty, customer service adviser, sales, full time, entry level, customer service analyst, customer service associate, sales, customer service consultant, customer relationship adviser, sales, full time, entry level, customer relationship management, marketing management, hospitality, customer service, business management, business to business sales, Outside sales, Marketing and advertising specialists, Entry level sales and Marketing, Sports minded individuals, Management training, Training others, Marketing reps, Consulting, Business Development, Marketing coordinator, Cleveland, Parma, Seven Hills, Independence, Lakewood, Westlake, Avon Lake, Rocky River, Avon, North Olmsted, Akron, North Ridgeville, Oberlin, Stow, Twinsburg, Solon, Fairlawn, Copley, Medina, Streetsborro, Kent, Brunswick, Lodi, Garfield, Bedford, Beechwood, South Euclid, Euclid, Cleveland, Cleveland Heights, University Heights., Tremont, Ohio city, Twinsburg, north Olmsted, north Royalton, canton, Mansfield, valley city, Columbia station, Olmsted falls, Barberton, Ravenna, Hartville, portage lakes, Kent, Ellet, Cuyahoga falls, Greene, Richfield, sagamore hills, Seven Hills, Hudson, Wadsworth, Fairlawn, Akron, Berea, North Olmsted, North Ridgeville, Canton, Canal Fulton, Brecksville, Broadview Heights, Tallmadge, Rocky River, Westlake, Brookpark, Parma, Parma Heights, Valley View, Macedonia, Aurora, Middleburg Heights, North Canton, 

, retail account manager, retail manager, retail assistant manager, hotel manager, hotel assistant manager, restaurant supervisor, restaurant assistant manager, restaurant manager, food industry, wine representative, restaurant owner, part time retail, part time hotel, valet, valet supervisor, valet manager Entry level sales Entry level sales person Entry level sales rep Outside sales Entry level outside sales rep Outside sales rep Sales and marketing Team player Sales Entry level sales and mktg Sports-oriented Help wanted New grad Part-time Full-time, entry level restaurant, entry level server, full time entry level waitress, full time waiter, full time hostess, entry level full time host, entry level full time retail, entry level full time barista, entry level full time bartender, entry level full time trainer, entry level busser, full-time, Sales & marketing admin, sales & marketing administrator. sales & marketing director, sales & marketing manager, sales account manager, sales administrator, sales analyst, sales and marketing, sales and marketing admin, fun, growth, expansion, advancement, money, team , entry level, sales, marketing, customer service, advertising, clients, sports, , sports marketing, full time, part time, internships, interns, college, sports, restaurant, hospitality, retail, cashier, server, promotional sales, public relations, client relations, clients, advertising, restaurant, mass communications, business administration, recruiter, internships, interns, college graduates, retail, sales, promotional sales, other. marketing, events, promotions, sales, customer service, public relations, retail restaurant.






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Customer Service Assistant Manager Apply now