The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 13 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
Primary Duties and Responsibilities:
Learn about the Auto Club Group and assigned business line products and services by receiving training through corporate education and/or on-the-job training. Assignments are based on business line needs, but should encompass professional level work that may include: gathering information, providing analysis and drawing conclusions and/or developing recommendations, conducting department business/system audits, developing reports, performing mathematical calculations for various transactions, selling and servicing of various ACG/affiliated products, etc. Good performers are eligible to return.
The role of Project Coordinator Co-op is to assist the Project Manager in organizing ongoing team projects. This will include monitoring project plans, schedules, work hours and ensuring that project deadlines are met in a timely manner.
Primary Duties and Responsibilities (details of the basic job functions):
Assist in tracking, creating, formulating and updating reports on an on-going basis
Distribute high volume of internal and external correspondence on behalf of the team
Assist with organizing, planning project time lines from start to finish including:
Prepare meeting materials, take copious notes during team meetings and handles follow-up matters as required
Conduct research to assist with meeting preparation and project coordination
Create, revise and edit written materials, including presentations
Support scheduling and logistics for the team
Create, revise and edit written material as needed, including presentations
May have ownership of some components of larger projects
Perform other duties and special projects, as directed
Track project progress and proactively communicate project status to internal stakeholders.
Perform integrated change control on projects as needed.
Supervisory Responsibilities (briefly describe, if applicable, or indicate None):
II. Required Qualifications (these are the minimum requirements to qualify)
1 year of experience in a professional role
Ability to anticipate tasks, prioritize, multitask and work well under pressure
Strong organizational, writing and communication skills
Strong attention to detail
Ability to maintain a positive attitude and a willingness to take ownership of projects up to completion
Experience tracking complex projects in a high tech environment
Strong relationship building and customer service experience
Strong proficiency with Word and Outlook, and Excel
Education (include minimum education and any licensing/certifications):
Associates degree or credits towards Business Administration, Finance, Computer, Information Technology or related field
Experience in a high-paced office environment
Ability to work full-time
Exceptional written and oral communication skills
IV. Work Environment:
Works in temperature-controlled office environment.
Post for all College Intern Positions:
- Minimum 3.0 GPA
Sophomore and/or Junior (determined by department)
Full-time enrollment - Bachelor’s degree program at an accredited college/university
Must be enrolled in their college/university career development internship program(s)
Legally authorized to work in the United States
Providing timely solutions to problems
PC software applications (e.g., Word, Excel, PowerPoint, Access, etc.)
Multi-tasking and appropriately prioritizing tasks to ensure meeting business line goals
Basic math calculations to accurately perform various types of transactions
Field of study that aligns with assigned business line
Work from May to August or rotational schedule(s)
Ability to learn the following:
Acquire knowledge of ACG products, services and functions to perform the responsibilities of assigned job
Assist internal/external client in response to questions, requests and resolution of problems
Review records, system files, reports, etc. to ensure correct information is reflected and/or assigned.
Gather data and prepare/track reports
Communicate effectively with others in a work environment and with the public
Assist and/or develop reports/presentations/recommendations for management review
Rotate within department/field location to cross-train on various business line functions
Work independently and on teams
Oral and written communication and interpersonal skills
Analytical and critical thinking skills
Be technically savvy
The Auto Club Group offers a competitive compensation and benefits package including a base salary with performance based incentives; medical/dental/vision insurance, 401(k), generous time off, a complimentary AAA Membership and much more!
Important Note: The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.