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Call Center Sales Representative - Part Time - Entry Level

Job Description

Job Description

Are you looking for something more than a job? At DialAmerica, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy and we want to train you for your dream career.

At DialAmerica your resume building growth is a priority.

As a Call Center Sales Agent, you will ensure a memorable customer experience by using needs based selling strategies – listening, probing, educating - determine the customer’s needs and help them select the appropriate products and services.

While working at DialAmerica, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume!

  • Communication and presentation
  • Listening, critical thinking and problem solving
  • Adaptability and team building
  • Decision making
  • Goal setting and time management
  • Confidence and relevant work experience

The list will continue to grow during your employment with us. The development we give you in each of these areas will help you expand your resume with skills that can lead you on the path to careers in industries like sales, management, technology, and beyond. And we will support your professional growth, whether at DialAmerica or beyond.

Job Responsibilities

Specific duties for this role include:

  • Answering customer requests or inquiries
  • Upselling products and/or services to the customer
  • Identifying and resolving customer issues using problem-solving skills
  • Building a positive rapport across a variety of personality types
  • Continually maintaining a working knowledge of our clients' products, services and promotions
  • Putting the customer first and remaining polite and professional at all times
  • Documenting all customer information, communications and sales in a computer system

Benefits

Here’s just some of what we have to offer:

  • Competitive compensation - base salary + incentives
  • Set schedule
  • Weekly pay with direct deposit
  • Healthcare coverage and 401K
  • Paid on-the-job training
  • Supportive and motivating staff to help you succeed
  • Rapid opportunities for advancement
  • Professional and upbeat office setting

Job Requirements

Requirements for this CSR role include the below:

  • Goal oriented with a healthy competitive spirit
  • Strong attention to detail, dependability, and follow through
  • Working knowledge of Windows-based software
  • Flexibility to adapt to changes in a growing organization
  • Self-motivated, positive attitude, and a love for hard work
  • Previous sales experience, a plus
  • Background and/or drug test may be required

Come for a job, INVENT your career!
Apply now!

ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States.


WE ARE AN EQUAL OPPORTUNITY EMPLOYER
We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.


Job Requirements

 

Job Snapshot

Location US-OH-Middleburg Heights
Employment Type Part-Time Employee
Pay Type Year
Pay Rate N/A
Store Type Other
Apply

Company Overview

DialAmerica, Inc. Career Rookie

DialAmerica is one of the nation's largest teleservices companies, setting the industry standard for over 50 years. Headquartered in Mahwah, New Jersey, we have over 20 call centers from coast to coast. Our more than 3,800 employees work for a diverse portfolio of clients in multiple industry sectors including financial services, communications, healthcare, pharmaceutical, technology, energy, retail, government and fundraising. Learn More

Contact Information

US-OH-Middleburg Heights
Snapshot
DialAmerica, Inc. Career Rookie
Company:
US-OH-Middleburg Heights
Location:
Part-Time Employee
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Other
Store Type:

Job Description

Job Description

Are you looking for something more than a job? At DialAmerica, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy and we want to train you for your dream career.

At DialAmerica your resume building growth is a priority.

As a Call Center Sales Agent, you will ensure a memorable customer experience by using needs based selling strategies – listening, probing, educating - determine the customer’s needs and help them select the appropriate products and services.

While working at DialAmerica, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume!

  • Communication and presentation
  • Listening, critical thinking and problem solving
  • Adaptability and team building
  • Decision making
  • Goal setting and time management
  • Confidence and relevant work experience

The list will continue to grow during your employment with us. The development we give you in each of these areas will help you expand your resume with skills that can lead you on the path to careers in industries like sales, management, technology, and beyond. And we will support your professional growth, whether at DialAmerica or beyond.

Job Responsibilities

Specific duties for this role include:

  • Answering customer requests or inquiries
  • Upselling products and/or services to the customer
  • Identifying and resolving customer issues using problem-solving skills
  • Building a positive rapport across a variety of personality types
  • Continually maintaining a working knowledge of our clients' products, services and promotions
  • Putting the customer first and remaining polite and professional at all times
  • Documenting all customer information, communications and sales in a computer system

Benefits

Here’s just some of what we have to offer:

  • Competitive compensation - base salary + incentives
  • Set schedule
  • Weekly pay with direct deposit
  • Healthcare coverage and 401K
  • Paid on-the-job training
  • Supportive and motivating staff to help you succeed
  • Rapid opportunities for advancement
  • Professional and upbeat office setting

Job Requirements

Requirements for this CSR role include the below:

  • Goal oriented with a healthy competitive spirit
  • Strong attention to detail, dependability, and follow through
  • Working knowledge of Windows-based software
  • Flexibility to adapt to changes in a growing organization
  • Self-motivated, positive attitude, and a love for hard work
  • Previous sales experience, a plus
  • Background and/or drug test may be required

Come for a job, INVENT your career!
Apply now!

ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States.


WE ARE AN EQUAL OPPORTUNITY EMPLOYER
We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.


Job Requirements

 
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Call Center Sales Representative - Part Time - Entry Level Apply now