Humana is hiring multiple Customer Service Representatives in Springdale, OH! Work from Home opportunities after four months, Apply today!
As an Inbound Customer Care Representative, you will handle incoming inquiries from members, providing them with excellent customer service. You will utilize administrative, customer service and computer skills while working on routine and patterned assignments to serve the needs of Humana members. Work From Home opportunities available after four months!
• Address customer needs, resolve issues and educate members
• Perform basic administrative/clerical and customer service tasks
• Escalate unresolved and pending customer grievances
• Meet expectations and quality standards
• Use attention to detail to ensure accuracy
• Work closely under supervision within established guidelines