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Assistant Operations Supervisor

Job Description

ASSISTANT OPERATIONS SUPERVISOR
Neptune Avenue, Brooklyn

Responsible for aiding the Operations Supervisor with the overall supervision of the tellers' unit.  Provides leadership and ensures the development of the tellers.  Performs the daily branch proof.

Essential Job Functions:

  • Supplies tellers with adequate cash for operating.

  • Be able to recognize sales opportunities and the ability to cross sell bank products.

  • Controls reserve cash under dual control with branch management.

  • Provides prompt, courteous, and efficient service to depositors and staff through a variety of transactions.

  • Ensure regulatory requirements, such as Anti-Money Laundering and Bank Secrecy Act are adhered to.

  • Recognize and respond to immediate sales or service needs of the branch in order to reduce customer wait time.

  • Contribute to positive team environment.

  • Assist tellers in daily operation, including proof and resolving customer inquiries, complaints and concerns.

  • Verifies tellers cash at close of business.

  • Ensures tellers turn in excess cash.

  • Maintains and safeguards working supply of branch cash.

  • May assist in the proving of the ATM's.

  • Through knowledge of policies and procedures.

  • Knowledge of the Bank's hold-up procedures.

Requirements:

  • Prior bank supervisory experience.

  • Strong interpersonal and organizational skills required.

  • Good communication skills.

  • Courteous and friendly behavior.

  • Thorough knowledge and understanding of banking floor operations, policies and procedures.

  • Ability to supervise, motivate, train, develop and evaluate staff.

  • Thorough knowledge of teller computer equipment and all related banking floor equipment.

  • Works weekends/extended hours and at neighboring branch locations when necessary.

Apple Bank offers Medical/Dental/Vision, 401k, Tuition Reimbursement and more to full time employees.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Requirements

 

Job Snapshot

Location US-NY-Brooklyn
Employment Type Full-Time Employee
Pay Type Year
Pay Rate N/A
Store Type Other
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Company Overview

Apple Bank

From the remnants of the Civil War, a new America emerged. The country was shifting from an agrarian society to one that was more modernized, and various financial reforms compelled the formation of banks throughout the country. While many of those institutions have disappeared into history, Apple Bank continues to stand strong, tracing its roots to the founding bank that was established in 1863 in the Dutch community of Haarlem, New York. In prosperous Haarlem, a group of men committed to serve the financial needs of their neighbors under the auspices of the Haarlem Savings Bank. The Haarlem of that time would be unrecognizable today, with working farms and undeveloped lots dominating the landscape. In April 1863, these men convened at the Rosenbourgh Haarlem Bridge House, a tavern owned by one of the bank’s first trustees, to finalize paperwork that led to the bank opening its doors in June, about a month before the infamous draft riots tore apart the city. Learn More

Contact Information

US-NY-Brooklyn

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Snapshot
Apple Bank
Company:
US-NY-Brooklyn
Location:
Full-Time Employee
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Other
Store Type:

Job Description

ASSISTANT OPERATIONS SUPERVISOR
Neptune Avenue, Brooklyn

Responsible for aiding the Operations Supervisor with the overall supervision of the tellers' unit.  Provides leadership and ensures the development of the tellers.  Performs the daily branch proof.

Essential Job Functions:

  • Supplies tellers with adequate cash for operating.

  • Be able to recognize sales opportunities and the ability to cross sell bank products.

  • Controls reserve cash under dual control with branch management.

  • Provides prompt, courteous, and efficient service to depositors and staff through a variety of transactions.

  • Ensure regulatory requirements, such as Anti-Money Laundering and Bank Secrecy Act are adhered to.

  • Recognize and respond to immediate sales or service needs of the branch in order to reduce customer wait time.

  • Contribute to positive team environment.

  • Assist tellers in daily operation, including proof and resolving customer inquiries, complaints and concerns.

  • Verifies tellers cash at close of business.

  • Ensures tellers turn in excess cash.

  • Maintains and safeguards working supply of branch cash.

  • May assist in the proving of the ATM's.

  • Through knowledge of policies and procedures.

  • Knowledge of the Bank's hold-up procedures.

Requirements:

  • Prior bank supervisory experience.

  • Strong interpersonal and organizational skills required.

  • Good communication skills.

  • Courteous and friendly behavior.

  • Thorough knowledge and understanding of banking floor operations, policies and procedures.

  • Ability to supervise, motivate, train, develop and evaluate staff.

  • Thorough knowledge of teller computer equipment and all related banking floor equipment.

  • Works weekends/extended hours and at neighboring branch locations when necessary.

Apple Bank offers Medical/Dental/Vision, 401k, Tuition Reimbursement and more to full time employees.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Requirements

 
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