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Entry Level Customer Service Represen...

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Entry Level Customer Service Representative

Genesis Marketing Corporation Chicago IL (Onsite) Full-Time
$39,920 - $50,000/Year

We are seeking an Entry Level Customer Service Representative to join our Chicago team! You will be responsible for helping customers by providing product and service information and connecting with those customers on a daily basis.

The primary responsibilities for an Entry Level Customer Service Representative are:

  • Maintain records on customer interactions
  • Meet with customer in person to discuss their areas of need
  • Develop great relationships with customers daily
  • Utilize an effective and efficient system
  • Succeed in company sponsored training classes
  • Specialize in customer retention and customer acquisition

Qualifications for an Entry Level Customer Service Representatives:

  • Ability to build rapport with clients easily
  • Ability to prioritize and multitask
  • Ability to maintain a positive and professional demeanor
  • Excellent written and verbal communication skills
  • Preferred experience in customer service, sales, call center, client relations and hospitality.


  • Paid training
  • Top-notch sales training
  • Competitive comp plans: Weekly pay with w/ uncapped commission potential
  • Opportunities for rapid advancement
  • Weekly and monthly bonuses

  • Handle incoming customer service calls
  • Dispatch incoming customer phone calls
  • Accept customer calls and return customer
  • Maintain customer service related information for customer accounts
  • Ensure quality customer service and customer satisfaction
  • Maintain customer service voicemail and return customer calls
  • Provide customers with superior customer service
  • Provide customer service for internal customers
  • Capturing customer information and answering customer inquiries
  • Resolve inbound customer calls regarding account
  • Take customer orders and provide high-quality customer service
  • Make out going customer service calls
  • Work with customer service manager to ensure proper customer service
  • Resolve any customer service issues
  • Answering inbound calls and providing excellent customer service
  • Provide customer support and handling customer inquiries
  • Combining excellent customer service skills
  • Assure quality customer service to all customers
  • Provide exceptional customer service to all customers
  • Provide superior customer service with all customer interactions

Recommended Skills

  • Call Centers
  • Communication
  • Customer Relationship Management
  • Customer Satisfaction
  • Customer Service
  • Expediting

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