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Customer Service Rep - HIRING ASAP!

  • Genesis Marketing Inc. Oakbrook Terrace, IL (Onsite)

Job Details

Awarded with “Best and Brightest companies to work for” in 2019. Our company specializes in helping one the largest companies in the world to increase their book of business.

We are seeking for a Customer Service Representative to join our fast growing team! You will be responsible for helping customers by providing product and service information face to face.


Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Benefits:

  • Competitive compensation structures
  • Rewards and recognition
  • Travel opportunities
  • Performance based promotions
  • Fun and positive environment

Corporate Culture:

  • Travel retreats
  • Team weekend getaways
  • Sports events
  • Well known speakers’ seminars
  • Financial competitions

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide and show value of product to customers
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Train and develop new employees

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