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Banner of Genesis Marketing Corporation company


Genesis Marketing Corporation Oak Park, IL (Onsite) Full-Time
$40,000 - $50,000/Year

Customer Service Representative:

*No Experience Necessary*

The Customer Service Representative will interface with customers to consistently address their needs in a helpful, friendly and unfailingly professional manner, helping further advance our Energy brokers superb reputation for outstanding service and support. Multitasking will also be necessary. This will involve frequent interaction between customers daily in the greater Chicago area.

What It Takes To Be Successful:

  • Hunger, Determination, and Focus. You want to make a difference AND be a part of a winning crew.
  • Fun, Friendly, and Outgoing. Basically, you can talk to almost anyone.
  • The ability to thrive in a team environment.
  • Prior knowledge and experience in customer service account management, sales, and business development, or marketing is preferred, but a relentless drive to succeed is vital.
  • A flexible schedule

Compensation and Perks for the Customer Service Representative:

  • Full Training
  • Competitive Pay Available with Uncapped Commissions
  • We offer incredible advancement and management training from entry-level to senior-level positions
  • Paid travel opportunities for conference across the nation

Job Type: Full-time

Salary: $500.00 - $1,500.00 per week

  • Handle incoming customer service calls
  • Dispatch incoming customer phone calls
  • Accept customer calls and return customer
  • Maintain customer service related information for customer accounts
  • Ensure quality customer service and customer satisfaction
  • Maintain customer service voicemail and return customer calls
  • Provide customers with superior customer service
  • Provide customer service for internal customers
  • Capturing customer information and answering customer inquiries
  • Resolve inbound customer calls regarding account
  • Take customer orders and provide high-quality customer service
  • Make out going customer service calls
  • Work with customer service manager to ensure proper customer service
  • Resolve any customer service issues
  • Answering inbound calls and providing excellent customer service
  • Provide customer support and handling customer inquiries
  • Combining excellent customer service skills
  • Assure quality customer service to all customers
  • Provide exceptional customer service to all customers
  • Provide superior customer service with all customer interactions

Recommended Skills

  • Account Management
  • Business Development
  • Customer Satisfaction
  • Customer Service
  • Expediting
  • Friendliness

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