To Our Customers:
Russell Cellular is an exclusive Verizon Premium Retailer specializing in wireless communication services. We consistently offer competitive, professional service delivered through friendly, well-trained and motivated employees. We outperform our competitors by providing exceptional customer service and quality products. We listen to each customer, identify their needs and respond with products and services tailored to them. We value the lasting relationship we build with you, our customer. You are the reason we exist.
To Our Employees:
At Russell Cellular, we know that our success is directly related to the talents, dedication and performance of our team. It is your daily commitment to quality work and customer service that turns our mission to reality. We are committed to creating an exceptional work environment, rewarding outstanding performance and empowering every employee to make the most beneficial decisions for their customers, the company and themselves. Every employee has an opportunity to contribute, learn and advance based on merit. We prize dedication, accepting nothing less than loyalty in our
ranks. We have a passion for excellence and wholeheartedly believe in each other. As a true team, we work together to please our customers, surpass our record achievements and drive our organization to greater success.
To Our Business Associates:
Russell Cellular is an organization characterized by integrity, teamwork and exceptional performance. We are committed to doing what is right, without exception. Integrity is our most cherished possession; we will not compromise it. Our fundamental responsibility is to consider how our actions and attitudes affect customer opinion and satisfaction. We encourage teamwork between Russell Cellular and our carriers accepting change as the rule, not the exception. We are a fast and flexible learning organization committed to providing competitive value and services to our customers while seeking cost-effective methods of doing business. A vigorous, tough, ethical competitor, we strive to be the industry leader both in fact and by service.