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Site Representative - Copy/Copier Maintenance

Job Description

We are seeking a Site Representative to represent our company at our prestigious client's site.

Canon Solutions America provides industry leading enterprise services, advanced production print technology and large format solutions supported by experienced professional service offerings. Canon Solutions America helps companies of all sizes to improve their business by increasing efficiency, controlling costs and becoming more environmentally conscious. Canon Solutions America is a wholly owned subsidiary of Canon U.S.A, Inc.

If you are goal oriented, have an interest in technology, and are an outgoing person this may be the position for you! Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more!

Responsibilities:

Responsible for customer satisfaction as it pertains to the performance and maintenance of reprographic devices and printers managed by Canon. The position requires working familiarity with all established procedures (workflow) and policies observed at the site(s). The Representative responds to requests for support according to SLAs and performs first level triage and basic preventative maintenance on all devices under contract, escalating issues requiring a Service Technician, as appropriate. Other job responsibilities include supply delivery, meter read collection, and basic training and troubleshooting for faculty and staff.

Job Requirements

Qualifications include a high school diploma or equivalent, ability to multi-task, excellent communication skills, basic computer skills, prior experience in a customer environment, technical knowledge to maintain and troubleshoot equipment within the department, ability to work with minimal supervision, ability to lift paper and packages weighing up to 55lbs. Knowledge of outsourcing/facilities management, such as copy center, mailroom, records/file management, document imaging, reprographics, and facsimile operations are highly desirable.

Canon Solutions America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristics protected by law.

EOE Minorities/Females/Individuals with Disabilities/Protected Veterans

Job Snapshot

Location US-NE-Omaha
Employment Type Full-Time Employee
Pay Type Year
Pay Rate N/A
Store Type Installation - Maint - Repair
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Company Overview

Canon Solutions America

Canon U.S.A., Inc. is a leading provider of consumer, business-to-business, and industrial digital imaging solutions. Learn More

Contact Information

US-NE-Omaha
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Snapshot
Canon Solutions America
Company:
US-NE-Omaha
Location:
Full-Time Employee
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Installation - Maint - Repair
Store Type:

Job Description

We are seeking a Site Representative to represent our company at our prestigious client's site.

Canon Solutions America provides industry leading enterprise services, advanced production print technology and large format solutions supported by experienced professional service offerings. Canon Solutions America helps companies of all sizes to improve their business by increasing efficiency, controlling costs and becoming more environmentally conscious. Canon Solutions America is a wholly owned subsidiary of Canon U.S.A, Inc.

If you are goal oriented, have an interest in technology, and are an outgoing person this may be the position for you! Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more!

Responsibilities:

Responsible for customer satisfaction as it pertains to the performance and maintenance of reprographic devices and printers managed by Canon. The position requires working familiarity with all established procedures (workflow) and policies observed at the site(s). The Representative responds to requests for support according to SLAs and performs first level triage and basic preventative maintenance on all devices under contract, escalating issues requiring a Service Technician, as appropriate. Other job responsibilities include supply delivery, meter read collection, and basic training and troubleshooting for faculty and staff.

Job Requirements

Qualifications include a high school diploma or equivalent, ability to multi-task, excellent communication skills, basic computer skills, prior experience in a customer environment, technical knowledge to maintain and troubleshoot equipment within the department, ability to work with minimal supervision, ability to lift paper and packages weighing up to 55lbs. Knowledge of outsourcing/facilities management, such as copy center, mailroom, records/file management, document imaging, reprographics, and facsimile operations are highly desirable.

Canon Solutions America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristics protected by law.

EOE Minorities/Females/Individuals with Disabilities/Protected Veterans

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Site Representative - Copy/Copier Maintenance Apply now