To be unsurpassed in earning and sustaining Superior Customer Loyalty in all phases of our business.
Committed to providing a Positive Customer Experience... Every Time.
Our Values & Commitments:
To provide the foundation to see the Vision and achieve the Mission.
We Demonstrate commitment to these values by...
Putting honesty, respect and caring for each other first.
Insisting on injury-free work practices.
Creating a diverse, fun, productive and harassment-free work environment.
Capitalizing on opportunities to learn. be involved, advance and excel
Offering appropriate levels of benefits and compensation, encouragement, recognition and special teammate assistance.
Providing the proper communications, tools, technology and practices.
Encouraging necessary innovation, creativity and risk.
Keeping the promises we make or imply.
Assuring quality work, the first time.
Being prompt, friendly, and attentive.
Listening carefully to understand needs and concerns.
Communicating clearly, consistently, confidentially and honestly.
Providing a fair market price.
Presenting a clean, professional and positive image.
Delivering "The experience you want."
Offering our skills, expertise, resources and leadership.
Encouraging teammates to volunteer and serve.
Taking a lead in protecting our environment.
Never compromising safety, quality, or integrity.
Attracting and retaining the best teammates.
Creating a pro-company environment.
Protecting and enhancing the company name, assets and reputation in everything we do.
Serving a diverse customer base with a diverse population of teammates.
Continuous growth in customer loyalty, sales, profits and market share.