Delivering Value
For over 100 years we've delivered answers to the world's leading insurance companies.
Hooper Holmes is the leading provider of risk assessment services for the insurance industry. Our vision is to be the leader in collecting personal health data and transforming it into information enabling our customers to take actions that manage or reduce their risks and expenses. Since our founding in 1899 as The National Insurance Information Bureau we have been a business partner of the world’s leading insurance companies. We provide insurers with the widest range of medical exam, data collection, laboratory testing and underwriting services in the industry.
With over 250 locations and more than 9,000 examiners we can administer a medical exam anywhere in the U.S. Each year we deliver more than 2.3 million medical exams and process about the same number of samples in our laboratory. We underwrite 300,000 cases annually and complete more than two million telephone interviews. We are also a leading provider of medical claims evaluation services used by property and casualty insurance carriers, law firms, self-insureds and third-party administrators to handle personal injury and accident claims.
History
Vision
Exam Services
Go from application to offer. Fast.
Portamedic is the largest, most efficient paramedical exam service in the life insurance industry.
With 140 wholly-owned branches, we provide insurance companies and agents guaranteed coverage in every U.S. zip code. Our more than 9,000 examiners quickly provide results - so our customers can quickly access case status around the clock.
APS Retrievals & Summaries
Transforming data into information.
Anyone can collect data. We transform it into information - quickly and accurately.
When a process can take days, relationships matter. That's why our relationships with thousands of physicians and wholly-owned branch network is your competitive advantage. Our innovative approaches quickly gather the facts. Our trained medical professionals summarize Attending Physicians Statements, saving underwriters time -- and speeding your process.
Tele-Interviewing
At your applicant's convenience.
Asking all the right questions is an art - especially when speed and training matter.
You wouldn't describe your medical history to just anyone, and neither would your applicants. That's why our three call centers are staffed with specially-trained, friendly professionals. Our technology converts your questionnaire into a tele-interview 35% faster than before. It's the fastest, most complete way to meet your requirements.
Quality Assurance
Quality by design.
Correcting errors costs time and money. That's why we build precision into our processes by design. With order tickets that ensure examiners know your requirements up front. And an e-forms library that puts the right form for the right state at our examiners fingertips.
Our goal: deliver virtually real-time Quality Assurance: a trained professional will conduct a quality review on every exam, within one hour of our receiving the results.
Examiner Direct
Extending our network.
The Portamedic team isn't right for everybody. Some examiners only want to work on certain cases, or just with certain agents. Our Examiner Direct service is designed to help those examiners bill insurance companies for their work. We also offer Affiliate Status and dedicated zip codes in some territories. We even make it possible for other exam services companies to use our billing platform - the most accurate, most widely-established platform in the industry.
Go from application to offer. Fast.
Portamedic is the largest, most efficient paramedical exam service in the life insurance industry.
With 140 wholly-owned branches, we provide insurance companies and agents guaranteed coverage in every U.S. zip code. Our more than 9,000 examiners quickly provide results - so our customers can quickly access case status around the clock.
APS Retrievals & Summaries
Transforming data into information.
Anyone can collect data. We transform it into information - quickly and accurately.
When a process can take days, relationships matter. That's why our relationships with thousands of physicians and wholly-owned branch network is your competitive advantage. Our innovative approaches quickly gather the facts. Our trained medical professionals summarize Attending Physicians Statements, saving underwriters time -- and speeding your process.
Tele-Interviewing
At your applicant's convenience.
Asking all the right questions is an art - especially when speed and training matter.
You wouldn't describe your medical history to just anyone, and neither would your applicants. That's why our three call centers are staffed with specially-trained, friendly professionals. Our technology converts your questionnaire into a tele-interview 35% faster than before. It's the fastest, most complete way to meet your requirements.
Quality Assurance
Quality by design.
Correcting errors costs time and money. That's why we build precision into our processes by design. With order tickets that ensure examiners know your requirements up front. And an e-forms library that puts the right form for the right state at our examiners fingertips.
Our goal: deliver virtually real-time Quality Assurance: a trained professional will conduct a quality review on every exam, within one hour of our receiving the results.
Examiner Direct
Extending our network.
The Portamedic team isn't right for everybody. Some examiners only want to work on certain cases, or just with certain agents. Our Examiner Direct service is designed to help those examiners bill insurance companies for their work. We also offer Affiliate Status and dedicated zip codes in some territories. We even make it possible for other exam services companies to use our billing platform - the most accurate, most widely-established platform in the industry.
Contact
170 Mt. Airy Road
Basking Ridge, NJ 07920
(908) 766-5000
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